Pandu Ashari Putra

Pandu Ashari Putra

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Followers of Pandu Ashari Putra269 followers
location of Pandu Ashari PutraJakarta, Jakarta, Indonesia

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  • Timeline

  • About me

    Digital Enthusiast

  • Education

    • Universitas Prof. Dr. Moestopo (Beragama)

      -
      Bachelor's Degree, Communication Science Public Relations
  • Experience

    • Cyrus Network

      Jun 2014 - Jul 2014
      Validator

      Data validation quick count for Presidential Election.Uploading data to KPU Website.

    • Polda Metro Jaya

      Sept 2014 - Nov 2014
      Public Relations Intern

      Media relations, maintain a good relationship with media and provide all media needs related about Polda Metro Jaya.Media monitoring, gather news article in the media related about Polda Metro Jaya.Develop media press release.Community relations, maintain good relationship and actively approaching communities to create buzz through events or social media.

    • Carsurin

      Feb 2016 - Apr 2016
      HSEQ Officer

      Organize and file all administrative documents.Assist in the compilation of daily, weekly, and monthly reports.Gather, enter and update data to maintain records and databases.Perform other job related duties as assigned by Manager.

    • Shopee

      Jun 2016 - Aug 2024

      I am managing Shopee social media support. My responsibility :1. Set, plan and implement social media and communication strategies through responses and engagement2. Set, plan and implement social media content for one of Shopee biggest accounts on Twitter @Shopeecare and Instagram @Shopeecare_id3. Ensure all associates manage the Community agents to respond to customers in a timely manner4. Monitor, track and report on feedback and online reviews5. Coordinate with Marketing, PR and Communications teams & Relay community feedback to relevant internal stakeholders.6. Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.7. Focus on & maximize Shopee's social media support satisfaction Show less As Team Lead one of Shopee biggest accounts on Twitter @Shopeecare & Instagram @Shopeecare_ID.Brainstorming on content strategies, upcoming social media activities.Mapping social media content calendar.Analyzing social media reports on a weekly basis.Executing social media strategies into social media content materials.Handling photoshoot as images stock for the main content.Plan and propose monthly budget for @Shopeecare activitiesParticipate in choosing weekly winners under Shopeecare’s quizzes.Manage brand's digital marketing campaign and day-today activity. Show less

      • Senior Associate, Community Social Media

        Jul 2022 - Aug 2024
      • Social Media Associate

        Jan 2019 - Jun 2022
      • Senior Social Media

        Jun 2016 - Dec 2018
    • PT Kubota Machinery Indonesia

      May 2025 - now
      Corporate Marketing Communication

      • Develop community engagement by facilitating regular interactions and discussionsamong customers through various channels, including online forums, social media, andonline/offline events• Provide personalized support to customers, addressing inquiries and concerns promptly• Plan, organize, and execute end to end community activity, engagement event, brandactivation/marketing events both online and offline• Build relation and collaboration with relevant external stakeholders with customer of PTKubota Machinery Indonesia communities and dealer to create partnership• Collect and analyze customers feedback to identify areas for improvement• Collaborate with relevant departments to implement enhancements based oncommunity input Show less

  • Licenses & Certifications

    • A Manager's Role in Preventing Harassment

      Shopee
      Apr 2022
    • Art of Self Leadership

      Shopee
      Nov 2018
    • TOEFL ITP

      Englishvit
      Sept 2024
    • Salesforce

      Shopee
      Oct 2018
    • Performance Management Conversation

      Shopee
      Nov 2020
    • Building a Respectful Workplace

      Shopee
      Mar 2022
    • Patterned Background Generation Using Differentiable Vector Graphics

      Sea
      Oct 2021
    • Emerging Leadership Program

      Shopee
      Dec 2019
    • Cybersecurity and Data Security

      Shopee
      Jun 2021
    • Empowering Leadership Program

      Shopee
      Aug 2021