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Katherine Hicks M.Ed.

Katherine Hicks M.Ed.

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  • Timeline

  • About me

    Retired-Education and Change Manager

  • Education

    • Toronto Institute of Human Relations

      -
      Completed a two year internship

    • York University

      1991 - 1996
      BACHELOR OF ARTS Psychology and Organizational Development

    • The University of Calgary

      2003 - 2008
      Master of Education (MEd) Workplace Learning and Leadership Development

    • Wilfrid Laurier University

      1979 - 1983
      BACHELOR BUSINESS ADMINISTRATION

    • University of Calgary

      2003 - 2008
      MASTERS EDUCATION; Workplace and Adult Learning

      · Won top honours for a research paper on conflict and team management

  • Experience

    • TELUS

      Jan 1998 - Jan 2009

      • MANAGER OF CONTINUOUS LEARNING

        Jan 2001 - Jan 2009

      • NATIONAL TRAINING SPECIALIST

        Jan 1998 - Jan 2001

    • TD

      Jun 2010 - Oct 2022

      • Change Manager

        Jan 2021 - Oct 2022

      • Cybersecurity Education and Change

        Aug 2019 - Jan 2021

      • Risk and Change Manager

        Jan 2016 - Jul 2019

      • Change Manager

        Jun 2014 - Dec 2015

      • Learning and Development Business Partner

        Jun 2010 - Jun 2014

  • Licenses & Certifications

    • Certified in the Change Management process in accordance with Prosci methodologies and tools

      AdPro Change Systems Inc.