Jacque Davis

Experience

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  South Carolina Department of Social Services

  Mar 1990 - Jun 2001

  FI Casemanager

  Determined eligibility for AFDC and the Food Stamp programs. Completed job readiness assessments for TANF participants. Also arranged supportive services such as childcare and transportation to help TANF recipients maintain employment.

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  South Carolina Department of Health and Human Services

  Jun 2001 - May 2014

  HSSII

  Interviewed and investigated applicants / recipients to determine eligibility for Medicaid programs. Duties included evaluating personal, financial information and documenting findings. Approved and denied cases or recertified and closed cases according eligibility policy. Also made referrals for other possible benefits.

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  SCDHHS

  May 2014 - Apr 2020

  Human Services Coordinator l (LTCC)

  Determine Medicaid eligibility for Institutional-Related cases. Provide informative customer service by assessing an applicant needs and provide an explanation of policies and procedures to process case. Identifies all documents needed based on applicant self-report of income and resources. Research agency interfaces, public records and third party sources to verify reported or lead information. Provide referrals to community and state resources. Prepare all necessary notifications including nursing home billing forms and estate recovery documents. Also prepare yearly cost of living adjustments and overpayment summaries when required. Monitor all changes in income and / or resources, maintain case file updates and keep all related parties informed of case status. Also address concerns of family members, authorized representatives, facilities and other providers. Show less