Joseph Grey

Experience

• 

  Complete Computing Solutions Ltd

  Dec 2012 - Nov 2014

  Director

  I have run my own IT company providing desktop support and computer repairs/installations to home users.

• 

  Norfolk and Suffolk NHS Foundation Trust

  Dec 2013 - now

  Seconded to Infrastructure Team 2nd Line Technician Manage all major incidents affecting service users and co-ordinate efforts to resolving them. I maintain Accounts administration in Active Directory and solve complicated issues across a range of IT systems including Microsoft Exchange 2003/2010, Sophos Safeguard and Mcafee Endpoint Encryption, Microsoft Windows XP/7, Citrix. Provide training and support to colleagues on the Service Desk.

  • Infrastructure Technician

    Jul 2017 - now

  • Infrastructure Technician

    Jun 2017 - Jul 2017

  • Desktop Support Technician

    Sept 2015 - Jun 2017

  • ICT Service Desk Technician

    Dec 2013 - Oct 2015