PHAM TUAN

Experience

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  Lau's 202

  Feb 2011 - Jul 2014

  Operations Supervisor

  * Coordinates and supervises the daily and weekly activities that occur within assigned area of the location/operation* Providing leadership, motivation, training, and development of workforce; * Executing against customer/site requirements; * Participating in continuous improvement activities as part of the site management team and ensures company policies are followed and site develops positive work culture that makes our Company First Choice for our consumers.

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  YO! SUSHI UK LTD

  Aug 2014 - Feb 2015

  Assistant Manager

  - Manage the daily operations of the restaurant to achieve Sales KPIs- Support the customers when need- Manange stocks to ensure the stock sufficient & avoiding EOL- Support the manager for reports

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  Samsung Electronics Vietnam Co., Ltd

  Aug 2015 - Mar 2019

  • Dealing with owners, buyer heads, and regional managers of major retail chains & distributors in both MT/GT channel in the North to obtain WIN-WIN relationship and successful results to both sides & never missed company KPIs.• Managing Sales Team with 3 Sales Sup & 25 Sales Rep across the North regions to continuously hit fiscal 2017 - 2019 Sales Target up to over 500 billion VND for 3 ASP accounts & secure all KPIs perfectly include Sell In - Sell Through - Sell Out / numeric and weighted Market coverage / Active Status / Display Rate within appointed territory to gain absolute No. 1 market share for REF & No. 2 market share for WM category.• Holding weekly/monthly/quarterly meeting with Sales Team to track, discuss, and sharing about the sales KPI A/R, competitors activities, marketing proposal initiatives for market reaction, product knowledge training & couching for Sales Reps if needed, market visit discipline & frequency to make sure sales team is fully collaborated and be 1 team to together overcome obstacles & achieve company expected targets as well as customers' needs & have achieved best sales team of the year 2018 - 2019.• Conducting regular face-to-face (Monthly / Quarterly / Yearly) business review & frequent field market visits to KEY partners to share about the market situations, opportunities & challenges, achievements & improvements, and tactics & strategies and have been being achieved the long-term success and credibility from KEY dealers.• Read the future & market situations by improving forecast accuracy of Sell out / Sell through / Sell in through surrounding available resources analysis such as market reports / MCS system to identify short- & long-term growth opportunities to effectively present business proposals to prospective clients & improve SCM effectively. Show less + Dealing with buyers, store managers and regional managers of major retail chains such as MM, HC, PICO, and ASP dealers.+ Identifying and assessing a client’s critical needs.+ Identifying short and long term growth opportunities.+ Presenting business proposals to prospective clients.+ Attending meetings with clients.+ Maintaining tight budget control over expenditure.+ Forecasting and tracking key account metrics.+ Keeping up to date with market trend and competitor activity.+ Being a point of contact to priority customers and resolving any issues that they have.+ Closely liaising with the marketing team about campaigns.+ Collecting and communicating customer requirements to all necessary departments.+ Providing technical customer support as necessary.+ Conducting regular Business Reviews with customers and suppliers.+ Responding to client communications or queries.+ Networking with business partners and customers.+ Monitoring the effectiveness of any marketing campaigns & JBP.+ Managing Field Force team included Promoters & Sales Rep to enhance sales wallet share & Sell Out at the market. Show less

  • Area Sales Manager

    Apr 2016 - Mar 2019

  • Key Account Manager

    Aug 2015 - Apr 2016
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  SC Johnson

  Mar 2019 - Sept 2023

  National Sales Manager

  • Effectively managing sales revenue and profit via sales team effort and cost optimization.• Successfully delivered Sales In and sell Out Target in Fiscal Year 2022 and continuously achieved Sales "Platinum JBP Target" in 4 quarters in a row.• Setting up & Managing and leading the Sales Team in the GT/MT Channel across Vietnam to successfully hit the key Sales KPIs including Sales, Distribution, Top Stores Coverage, and M.H.S for consecutive months & and making 2 Product Categories including Aircare and Shoes Care become absolute No.1 in the assigned regions.• Drive sales growth and profitability within business partners at targeted markets to maximize sales volume and distribution.• Collaborating closely with Product Marketing, Retail Marketing, and other business functional teams teams for building and implementing successful business plans, incentive & and promotion schemes, and JBP execution.• Conducting regular meetings Weekly/Monthly/Quarterly with internal stakeholders such as the Sales Team for Business Review & and KPIs Tracking, Feedback, Couching, Training, and external partners from Authorized Distributors and key Retailers for market feedback, deployment plans, opportunities & challenges, achievement & improvement.• Doing Weekly Field Work with the Sales Team, especially in some Key Areas, Key Retailers to find market opportunities, and competitors’ activities at key POS and increase Sales team capacity & and performance such as Reducing OOS, POSMs Deployment, Display Quality, Product Availability and to have proper action plans.• SCJ E-commerce Leader to make SCJ products on board and prosperity in Vietnam Key E-commerce platforms included Tiki, Shopee, and Lazada with over 6X growth year on year. Show less

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  GP Batteries

  Sept 2023 - now

  General Manager

  Achievement FY2324: Grow GP Vietnam Topline 66% (Top 5 nations globally) - EBIT in line with the BudgetAchievement FY2425: Grow GP Vietnam Topline 34% (Reached 10 years height) - EBIT is 20% better vs. the Budget• Strategic P/L Management: • Direct and oversee the Profit/Loss structure ensuring optimal budget utilization. • Spearhead strategies to achieve both top-line revenue and bottom-line profit targets.• Cross-functional Collaboration: • Foster collaboration with regional marketing, operations, and finance teams. • Align strategies and plans to improve sales KPIs and drive business growth.• Sales Performance & Enhancement: • Lead the training and coaching initiatives to enhance sales capabilities. • Drive continuous improvement in sales performance across the team. • Join Joint Business Planning (JPB) with customers in both GT and MT channels, ensuring comprehensive sales coverage and partner alignment.• Team Culture & Employee Engagement: • Champion a positive and inclusive work environment to foster high levels of employee engagement. • Cultivate a culture of excellence, collaboration, and continuous learning, ensuring employee contributions are recognized and valued.• Customer Relationships & Channel Management: • Strengthen and expand relationships with key customers and partners, ensuring consistent growth and collaboration. • Leverage insights from JPBs to identify opportunities and areas for expansion within GT and MT channels.• Continuous Improvement: • Regularly assess market trends, competitor actions, and internal analytics to inform strategies. • Drive initiatives that lead to operational efficiencies, improved processes, and superior customer experiences.• Organizational Leadership: • Provide visionary leadership, ensuring alignment with the company's strategic goals. • Drive team performance through effective mentoring, coaching, and performance management strategies. Show less