Rachael Moody

Rachael Moody

Followers of Rachael Moody290 followers
location of Rachael MoodyDurham, North Carolina, United States

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  • Timeline

  • About me

    Operations Manager at KLS Financial Services

  • Education

    • East Carolina University

      2016 - 2020
      Bachelor of Science - BS Business Administration, Management 3.85
    • Campbell University

      2010 - 2013
      Associate's Degree 4.0
  • Experience

    • O2 Fitness

      Dec 2010 - Sept 2014

      - Promoted from Front Desk Manager to General Manager of the second largest gym in the corporation in just over 2 years- Motivated staff to successfully meet monthly goals in both personal training and membership sales, hitting goals or within 90% of goal- Oversaw and communicated corporate policy to 65-80 employees- Managed department leaders for the recruitment and on-boarding of new team members- Reviewed and acted on daily sales and revenue reports, payroll, facility orders, maintenance reports- Implemented corporate promotions and marketing efforts- Ensured daily safety and cleanliness of facility and equipment Show less

      • General Manager

        Mar 2013 - Sept 2014
      • Front Desk Manager

        Dec 2010 - Mar 2013
    • Elements Therapeutic Massage

      Sept 2014 - Oct 2016
      Studio Manager

      - Recruited, on-boarded, and the continual training of all employees and provided overall HR support for the 10-15 employees- Composed a variety of daily sales and re-book reports, maintained accuracy in client records, and customer service reports- Lead client satisfaction operations and follow up

    • Morrisville Community Crossfit

      Nov 2014 - Jan 2023
      Coach

      - Lead groups of 20 clients through hour long fitness classes- Deliver effective warm ups and ensure the safety of all participants. - Foster a community that retains members and generates referral business - Program and lead Crossfit Kids Program- Administrative tasks such as payroll, new member inquiries and onboarding, and community events- Social Media Posts

    • Lululemon

      Nov 2016 - Jan 2017
      Educator

      - Seasonal position- Educated guests in the areas of products, culture, and the community- Replenished stock, product counts, and assist in product merchandising

    • Just One More Bite

      Mar 2018 - Mar 2021
      Administrative and Marketing Assistant

      - Develop social media presence on platforms such as Instagram and Facebook to generate customer interest- Promote company via weekly email correspondents with clients- Process e-orders for delivery and conduct accuracy checks prior to dispatch- Assist customers regarding ordering, catering, menu options, and donations - Represent company at industry events such as CrossFit competitions and company health fairs

    • KLS Financial Services

      Mar 2021 - now
      • Operations Manager

        Apr 2022 - now
      • Collections Manager

        Jul 2021 - Mar 2022
      • Customer Service Representative

        Mar 2021 - Jul 2021
  • Licenses & Certifications

    • Certified CrossFit Kids Trainer

      CrossFit, Inc.
      Sept 2016
    • CF-L2 Trainer

      CrossFit, Inc.
      May 2019
    • CF-L1 Trainer

      CrossFit, Inc.
      Sept 2014