Rachael Moody

Experience

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  O2 Fitness

  Dec 2010 - Sept 2014

  - Promoted from Front Desk Manager to General Manager of the second largest gym in the corporation in just over 2 years- Motivated staff to successfully meet monthly goals in both personal training and membership sales, hitting goals or within 90% of goal- Oversaw and communicated corporate policy to 65-80 employees- Managed department leaders for the recruitment and on-boarding of new team members- Reviewed and acted on daily sales and revenue reports, payroll, facility orders, maintenance reports- Implemented corporate promotions and marketing efforts- Ensured daily safety and cleanliness of facility and equipment Show less

  • General Manager

    Mar 2013 - Sept 2014

  • Front Desk Manager

    Dec 2010 - Mar 2013
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  Elements Therapeutic Massage

  Sept 2014 - Oct 2016

  Studio Manager

  - Recruited, on-boarded, and the continual training of all employees and provided overall HR support for the 10-15 employees- Composed a variety of daily sales and re-book reports, maintained accuracy in client records, and customer service reports- Lead client satisfaction operations and follow up

• 

  Morrisville Community Crossfit

  Nov 2014 - Jan 2023

  Coach

  - Lead groups of 20 clients through hour long fitness classes- Deliver effective warm ups and ensure the safety of all participants. - Foster a community that retains members and generates referral business - Program and lead Crossfit Kids Program- Administrative tasks such as payroll, new member inquiries and onboarding, and community events- Social Media Posts

• 

  Lululemon

  Nov 2016 - Jan 2017

  Educator

  - Seasonal position- Educated guests in the areas of products, culture, and the community- Replenished stock, product counts, and assist in product merchandising

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  Just One More Bite

  Mar 2018 - Mar 2021

  Administrative and Marketing Assistant

  - Develop social media presence on platforms such as Instagram and Facebook to generate customer interest- Promote company via weekly email correspondents with clients- Process e-orders for delivery and conduct accuracy checks prior to dispatch- Assist customers regarding ordering, catering, menu options, and donations - Represent company at industry events such as CrossFit competitions and company health fairs

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  KLS Financial Services

  Mar 2021 - now

  • Operations Manager

    Apr 2022 - now

  • Collections Manager

    Jul 2021 - Mar 2022

  • Customer Service Representative

    Mar 2021 - Jul 2021