KHALID Noreldaim

Experience

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  ALFA MEDIA COMPANY

  Oct 2004 - Oct 2005

  Supervisor, Network Administrator and Designer

  Structured cabling activity comprising of:Design and implementation of Networks.Installation & Maintenance of Windows Server.TCP/IP Pool management.Implementing DHCP. DNS, VLAN.network comprising of Window 95, Window NT, and Linux Systems connected with Switches and Hubs with Internet connectivity.Maintaining Mail Server (Send Mail), Bill Server (Regales) and Authentication Server (Radius), Proxy Configured Mail server using Send mail, Qmail, Neomail, Visual mail etc.Configuration of PPP server and dial-in dial-out client.Configuring Samba server for interconnectivity between Windows Others.Administering Print Server on both Windows and Linux. Show less

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  LCC INFATECH Technical

  Jan 2006 - Jan 2007

  Sap Basis

  • Strong technical skills in SAP Installations, Upgrades, System copy, SAP performance tuning, Authorization setup, TMS admin, Language support, Applying Patches, Backup and Restore, etc. • Basis consulting experience in managing Enterprise Portals, J2EE administration, and or SAP BIW with BW administration workbench, authorization and tuning • Experienced working in Linux , Windows environment, and with Oracle database • Detailed knowledge of SAP support for Security audits and certifications • Knowledge of technical infrastructure, Networking and system operations • Knowledge of Hardware capacity planning and high availability solutions • Knowledge of Project documentation • The successful candidate is expected to be familiar with SAP ASAP project implementation methodology • 2 full life-cycle implementation and upgrade projects experience is advantageous. • SAP Basis Certified Show less

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  Al-attiyah Group

  Aug 2008 - Mar 2010

  Information Technology Sales Manager

  Typical work activities- meeting with clients to determine requirements- working with clients to define the scope of a project- planning timescales and the resources needed- clarifying a client's system specifications, understanding their work practices and the nature of their business- attending to customer sites- liaising with staff at all levels of a client organization- defining software, hardware, and network Equipment - analyzing IT requirements within companies and giving independent and objective advice on the use of IT- developing agreed solutions and implementing new systems- presenting solutions in written or oral reports- helping clients with change-management activities- purchasing systems where appropriate- designing, testing, installing and monitoring new systems- preparing documentation and presenting progress reports to customers- organizing training for users and other consultants- being involved in sales and support and, where appropriate, maintaining contact with client organizations- identifying potential clients and building and maintaining contacts Show less

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  Virgin

  Mar 2010 - Jun 2011

  Back Office

  - Handling all issues with customers - fixing issues with LAN & WAN IP/Telephone as well- Monitoring System, and CRM System & Sible - Closing all-ticket with systematical

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  China Harbour Engineering Co. Ltd

  Apr 2011 - Mar 2012

  Information Technology Project Manager

  Networking - Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure. - Implement network security at the regional level as established by the corporate Security Director. - Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary. - Oversees the administration of the company's WAN. Telephony - Manages and develops upgrades to the company's telephone system at the regional level. - Oversees all telephone changes, including routing for seating assignments. Training & Lab Maintenance - Oversees the administration and maintenance of computer stations and software for company training programs and the Learning Studio and provides additional support if necessary. Internal Systems - Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary. - Works with project teams to help implement Internal Systems. Help Desk Administration - Oversees all help desk activities at the regional level. - Responds to escalated help desk issues. - Oversees the administration and maintenance of our tracking software. - Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. Asset Management - Builds and maintains vendor relationships and manages the purchase of hardware and software products. - Manages the purchasing of all software, hardware and other IT supplies at the regional level. - Ensures that company assets are maintained responsibly. Show less

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  Masraf Al Rayan Investment Group,

  Nov 2012 - Dec 2014

  Customer Service

  - Assists customers with telephone calls, answers questions relating to products and services; processes requests for transfers, stop payments, and changes of address; provides online, voice, and mobile banking support; resolves problems within their authority; refers escalated calls to the next level supervisor with recommendations.- Assists internal bank personnel with research requests and support issues- Identifies cross-sell and up-sell opportunities and sells these services to customers.- Ensures the appropriate records are maintained and required reports are prepared.- Performs other job-related duties as assigned. Show less

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  Ministry of Defense Qatar Armed Forces

  Feb 2015 - Sept 2022

  Senior Network System Engineer

  - Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.- Performing disaster recovery operations and data backups when required.- Protecting data, software, and hardware by coordinating, planning and implementing network security measures.- Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.- Replacing faulty network hardware components when required.- Monitoring network performance to determine if adjustments need to be made.- Conferring with network users about solving existing system problems.- Operating master consoles to monitor the performance of networks and computer systems.- Creates and updates network maps. Maintains documentation of installation activities and network connections for large complex assignments. Tracks and maintains inventoried parts/equipment.- Coordinates with Divisional IT regarding a variety of systems and account requests or other issues - Applies security and functionality updates to systems- Ensures consistency with design documentation- system security implementation and maintenance- Work closely with departmental managers to determine future network needs and plan for network changes- Develop methods and tools to be used to test and implement new LAN/WAN equipment- Engage in regular network troubleshooting activities and resolve network connectivity issues- Analyze the current network structure and submit quarterly comprehensive reports to the executive team on how to make the network more efficient- Performs other duties as assigned Show less

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  HCLTech

  Feb 2023 - now

  Network Infrastructure