Gagandeep Kapoor

Experience

• 

  Whitley Food & Wine

  Jul 2020 - now

  Store Assistant

  • Providing excellent customer service duties including helping customers find products, serving them and a friendly experience• Maintenance of high stock levels and ordering products that are not in stock• Delegating tasks to co-workers• Contributed towards handling finance including cash-flows, tax, bills, costs and profit margins.• Trained new workers in managing stock levels, working as a cashier and interacting with customers

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  IBM

  Dec 2021 - Dec 2021

  IBM: London: IBM, Technology and Business Innovation Work Experience Day

  This included professional networking, interactive industry activities and developing key employability skills.

• 

  Google

  Mar 2022 - Mar 2022

  Google: London: Google IT, Software Eng and Digital Marketing Work Experience Day

  This included professional networking, interactive industry activities and developing key employability skills.

• 

  IBM

  Sept 2022 - now

  As a Data & AI Partner Technical Specialist at IBM, I use my technical expertise to support clients, sales teams, and business partners in designing and implementing innovative solutions built on IBM's Data & AI portfolio. Focusing on the UK & Ireland market, I specialise in areas such as data science, AI, and data governance, working closely with partners to deliver technical solutions that address key business challenges.Key Responsibilities:• Leverage my technical and business knowledge to understand client requirements and competitive landscapes, tailoring IBM Data & AI solutions to meet specific needs.• Collaborate with IBM sales teams and business partners to define and detail the technical aspects and feasibility of proposed solutions, ensuring alignment with IBM’s Data & AI offerings.• Deliver engaging demos, Proof of Concepts (POCs), and Proof of Technology (POTs) to demonstrate the value and effectiveness of IBM's solutions in addressing client needs.• Work with clients and partners to solve business challenges using IBM’s AI and cloud technologies.• Provide technical enablement and training to business partners, equipping them to lead technical engagements independently.• Apply IBM methodologies and best practices to ensure the delivery of world-class solutions.Key Attributes:• Confident in consultative selling and delivering technical presentations.• Excellent communication skills, with a strong commercial and technical mindset.• Extensive networking and interpersonal skills, capable of working in complex environments.• A proactive self-starter, driven to learn and develop new skills. Show less At the heart of IBM Client Engineering, my role as a Technology Engineer is pivotal in driving client-centric technological innovations and transformations. I play a key role in orchestrating the development and delivery of advanced solutions on the IBM Technology platform, setting new standards in client engagement and digital evolution with a deep understanding of client needs.Responsibilities:- Engaged in cutting-edge technologies, including cloud solutions and microservices,- Rapid learning and software analysis/design within IBM's tech platform,- Proficiency in diverse programming languages and effective team communication,- Dedicated to problem-solving and influencing project outcomes,- Committed to customer satisfaction, cost management, and business success. Show less

  • Data & AI Technical Specialist

    Sept 2024 - now

  • Technology Engineer Degree Apprentice, Client Engineering, IBM Technology, UKI

    Sept 2022 - Sept 2024