
Cole Salazar
Customer Service Representative

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About me
Commercial Solutions Engineer @ SHI International Corp. | Business IT Management
Education

Blinn College
2017 - 2019N/A Business IT Managemnet
Western Governors University
2019 - 2021Business Business IT management
Austin Community College
2012 - 2013N/A General Studies
Experience

H-E-B
Jun 2011 - May 2013Customer Service Representative-Bag customers groceries and take them to their vehicles if requested.-Return items to their appropriate place if the customer did not want or need them.-Help customers find items that they want but do not know where it is located in the store.-Collect shopping carts from the parking lot and bring them back to the appropriate place and ensure they're no carts in the parking for customers to use.-Grab items for customers that they have forgotten when they get to the register.-When on late shift replace all the bag holders with bags for the morning shifts so that they arenot struggling to find them when customers come during the morning hours after the storeopens. Show less

Marine Corps Recruiting
Jun 2013 - May 2017Field Radio Operator-Examine and operate new equipment prior to installationin order to ensure that it performs properly.-Set up antennas and mobile communication units during military field exercises.-Review applicable regulations regarding radio communications, and report violations.-Turn controls or throw switches in order to activate power, adjust voice volume andmodulation, and set transmitters on specified frequencies.-Maintain station logs of messages transmitted and received for activities such as Fire missionsfor artillery guns to shoot, requests when units need gear or a wrecker to fix or tow vehiclesthat are stuck or broke down.-Operate radio equipment in order to communicate with ships, vehicles, forward observers,artillery batteries, regimental batteries, and sections with-in my battery.-Communicate with receiving operators in order to exchange transmission instructions.-Conduct periodic equipment inspections and routine tests in order to ensure that operationsstandards are met.Highest promotion was to Corporal (A non-commissioned officer) Show less

H-E-B
Jul 2018 - Feb 2022Customer Service-Providing a well stocked and maintained produce department while providing superior customer service.-Answers customer questions regarding products and assists them with selections Food Service-Prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety/sanitation standards.-Slices, packages, labels, and rotates products-Scans in items on Telxon for productionSales-Merchandises product effectively-Uses suggestive selling techniques to meet customer needs and build department sales-Makes regular announcements to inform customers of freshly-produced items and to increase sales Show less
Cross Functional Representative
Jul 2018 - Feb 2022Store Cashier
Jul 2018 - Feb 2022

SHI International Corp.
Feb 2022 - nowCommercial Solutions EngineerThe Solutions Engineer is an extension of the sales team for Data Center conversations with customers that include server, storage, networking, virtualization and security conversations• Talk to customers about technology decisions including server, storage, networking, virtualization, and cloud projects.• Have a desire and eagerness to learn to be the lead technical person - training will be provided but the need for ongoing self-training.• Training includes whiteboard presentations to peer group.• Customer facing via phone call & conference call.• Provides part # lookup and quote creation for hardware and software requests.• Provides educational assistance to Sales Teams.• Manages requests from Sales to designated SLAs to ensure proper customer satisfaction/experience is achieved. Show less
Licenses & Certifications

Cisco Black Belt Fire Jumper Presales 2024 Stage 1
CiscoMay 2024- View certificate

CYBERFORCE: Defender
Palo Alto NetworksJun 2024 
VSP - SV (Server Virtualization 2021)
VMwareFeb 2022- View certificate

Palo Alto Networks System Engineer (PSE)- Secure Access Service Edge (SASE) Associate
Palo Alto NetworksJun 2023 - View certificate
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AWS Certified Solutions Architect
Amazon Web Services (AWS)Mar 2024 
VTSP - SV(Server Virtualization 2021)
VMwareFeb 2022- View certificate

Palo Alto Networks Systems Engineer (PSE)- Foundation
Palo Alto NetworksMar 2023 - View certificate

Cisco Fire Jumper - Systems Engineer
CiscoOct 2024 
Cisco Black Belt Fire Jumper Presales 2024 Stage 2
CiscoJun 2024
Windows server 2012 system administration
UdemyJan 2022
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