Catherine "Katie" Schultz, CHRM

Catherine "Katie" Schultz, CHRM

Sales and Catering Intern

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location of Catherine "Katie" Schultz, CHRMBig Rapids, Michigan, United States

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  • Timeline

  • About me

    President - Triumph Hospitality

  • Education

    • Trine University

      2008 - 2011
      BSBA - Hospitality and Tourism Management Honors Program

      Honors & Certifications:Jannen Renaissance Scholar (2011)Cum Lade Graduate from Trine University (2011)Acceptance into Delta Mu Delta and Phi Theta Kappa Honors Societies (2010-2011)Walter Cunningham Writing Contest- First Place Winner (2010)Trine University Trustee’s Scholarship (2008-2011)

  • Experience

    • The Boulevard Inn & Bistro

      Jan 2010 - Aug 2010
      Sales and Catering Intern

      Developed new systems and standard operating procedures for the recently opened Shadowland Ballroom, worked with chef to establish banquet menus, created advertisements and promotional materials, generated invoices, met with clients to plan weddings and meetings, coordinated events, supervised banquet servers, assisted with sales office management.

    • Krasl Art Center

      Apr 2010 - Jul 2010
      Assistant to Art Fair Director

      Helped with planning and coordinating of fine art and craft fair for 216 artists and over 70,000 patrons. Worked with sponsors, corresponded with artists and concessionaires, coordinated tasks for volunteers, promoted art fair on local radio, managed operations during art fair weekend.- Procured donations from local merchants and assembled gift basket valued at $350 to encourage survey responses- Compiled 216 artist surveys and 250 patron surveys and analyzed responses to improve the Krasl Art Fair Show less

    • Trine University

      Aug 2010 - May 2011
      Marketing Assistant

      Designed and executed marketing plan for Senior Networking Night; hosted networking night for 70 students, alumni, guests, employers, and speakers. Assisted in planning, marketing, and running annual Career & Internship Fair and four Resume Workshops. Posted new job opportunities on Trinecareers.org, managed all social media accounts.

    • The Boulevard Inn & Bistro

      May 2011 - Jan 2013
      Sales and Marketing Coordinator

      Designed and submitted advertisements and promotional materials for hotel and restaurant, met with clients to plan weddings and meetings, created schematics of event layouts, managed events, supervised banquet servers, solicited and booked group business for hotel, coordinated trade show booths, managed all sales office operations.- Implemented electronic Banquet Event Order system to improve efficiency and accuracy between departments- Developed marketing plan and managed $50,000 marketing budget for hotel and restaurant- Served as project manager for new website design and implementation. Included writing all copy and supervising photographer, videographer, and web design team. Show less

    • Carlson Rezidor Hotel Group

      Jan 2013 - Jun 2016
      Sales & Catering Manager - Radisson Nashville Airport

      Responsible for group bookings in all markets (corporate, SMERF, government, education and association), conducting site inspections, soliciting new and repeat business, developing sales promotions and packages, planning and participating in sales blitzes, preparing monthly production reports, attending industry events, writing custom banquet menus, managing social media accounts and website.Sales Team of the Year & Hotel of the Year 2015 – Carlson Hotels Owned and Manager GroupIncreased production annually to meet and exceed goals:- Achieved 196% of booking goal for 2015 ($875,084 actualized revenue)- Achieved 146% of booking goal for 2014 ($473,828 actualized revenue) Show less

    • IHG Hotels & Resorts

      Jun 2016 - Sept 2017
      Director of Sales - Holiday Inn Express & Suites Nashville Southeast Antioch

      Receiving and processing all group block and meeting room bookings, completing annual Business Case and RFP process to secure the best accounts for the hotel, working with General Manager and Revenue Manager to create rate strategies and optimize RevPAR, working in tandem with Hampton Inn to coordinate rate strategies and shared blocks for large groups, creating annual marketing plan, conducting outside sales calls to uncover new group business and LNR accounts, maintaining relationships with all current accounts, attending hospitality industry and community meetings to network with colleagues and potential clients, organizing internal employee events.- Increase group bookings 63% YOY and increase groups ADR $11 YOY Show less

    • Triumph Hospitality

      Sept 2017 - now

      Portfolio includes Hilton, IHG, Best Western, and Choice Hotels. Provide direction and mentoring to onsite sales teams and serve as primary sales contact for hotels without an onsite team. Responsible for the interview and hiring process for Sales Managers and other Senior Leadership members, develop and implement sales training process, conduct market research in preparation for new hotel development projects, lead hotel teams in annual budget process, create and track sales incentive program. Actively participate in revenue management strategy for all hotels in portfolio who have a branded revenue manger, head of revenue management strategies for hotels in portfolio who are not enrolled in a brand program. Also assist with Human Resource and Hotel Operations functions. Show less

      • President

        Jan 2024 - now
      • President of Sales & Revenue Management

        Jun 2023 - Jan 2024
      • Vice President of Sales & Revenue Management

        Mar 2022 - Jun 2023
      • Regional Director of Sales & Revenue Managment

        Sept 2017 - Mar 2022
  • Licenses & Certifications

    • Certified Hospitality Revenue Manager (CHRM)

      AHLEI - American Hotel & Lodging Educational Institute
  • Volunteer Experience

    • Troop Leader

      Issued by Girl Scouts of the USA on Sept 2013
      Girl Scouts of the USAAssociated with Catherine "Katie" Schultz, CHRM
    • Business Advisory Board

      Issued by Community Options, Inc. on Jan 2015
      Community Options, Inc.Associated with Catherine "Katie" Schultz, CHRM
    • Board Member

      Issued by Child and Family Services of Southwestern Michigan on Jan 2012
      Child and Family Services of Southwestern MichiganAssociated with Catherine "Katie" Schultz, CHRM
    • Group Coordinator

      Issued by MOPS International on May 2021
      MOPS InternationalAssociated with Catherine "Katie" Schultz, CHRM