Carolina Muradas

Experience

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  CHEMIN NEUF COMMUNITY

  Apr 2016 - Sept 2016

  Designer

  - Graphic Design- Video Creation- Costume Design

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  Upwork.com

  Apr 2018 - Jan 2019

  UI/UX Designer

  - UX research- UX designer- Wireframing - UI prototyping- UX writing- Interaction design

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  Henkel

  Jan 2021 - Aug 2021

  Product Manager - Internet of Things

  - Product Management- Implementing, preparing independent analyses and User Tests.- Analysing and documenting test results and preparing those for executive presentations- Contributed demo videos, describing a project Idea to the business unit.- Negotiated and presented a plan for 10yrs strategy project to the Stakeholders.- Estimated project plan, design, and cost for the 10yrs strategy regarding DATA/Software/Sensors and Devices.- Developed a weekly internal newsletter about tech-related topics.- Definition of the project’s scope and determine available resources. - NDA's and JDA's production together with the Legal department - Organizing and motivating project team- Controlling time management- Ensuring customer satisfaction working close to User Research Partners- Managing reports and necessary documentation Show less

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  Trivago

  Dec 2021 - now

  As the Strategy & Operations Lead, I am responsible for spearheading a variety of critical functions within the organization, reporting directly to the CEO. My role involves leading a dynamic team of 30 professionals across several key areas including Strategic Planning, Company Rhythm, IT Operations, and Artificial Intelligence initiatives.- Achievements:Launched multiple AI-driven projects optimising efficiencies. (trv-copilot, Show&Tells about AI, AI-OKR Assistant, and more)Streamlined IT operations, resulting in cost savings. (IT Landscape, Portfolio Management and IT Support AI-bot)Implemented strategic planning frameworks boosting performance. (Company wide tailored trv-OKR methodology and cadence) Show less Force-multiplier reporting to the CEO, working with cross-functional stakeholders, focused on org transformation, operational excellence and strategic improvements. Key Responsibilities:- Strategic Development & Performance Monitoring:Collaborate with upper management to formulate strategic program and project goals.Devise and implement strategic long-range plans aligned with organizational objectives. Ensuring operational and financial efficiency, with optimized resource allocation.Implemented a system across the company, for robust monitoring of OKRs and performance metrics.- Project Oversight:Directly monitor IT projects company-wide, ensuring adherence to timelines and deliverables standards.- Founder and Moderator of the AI Ambassador group at trivago:I facilitate a dynamic community focused on advancing AI knowledge within the organization. This role involves fostering collaboration, knowledge sharing, and driving initiatives that align with our commitment to excellence in artificial intelligence. Show less Directly reporting to the company CTO, acting as an In-house consultant, driving transformation processes, and sharing best practices across various levels company wide. - Definition and build-up of a system and company-wide process to manage ca. 700 software tools. This comprised wide-ranging coordination between the users and vendors, as well as the legal, procurement, operations, cyber security, and financial departments.- Establishment of a company-wide project portfolio management system and tooling to systematically manage projects, initiatives, and product developments with focus on transparency, resource allocation, prioritization, and risk management. From inception, she autonomously led the portfolio management tool evaluation up to the approval decision for implementation by the trivago leadership.- As a one-time activity, management of the 2022 trivago technology conference, which comprised ca. 400 participants over two days with ca. 50 internal and external speakers KEYWORDS: Processes optimization, Lean implementation, Agile advocate, continuous improvement, cost savings, process efficiency, productivity improvement, customer satisfaction, data analysis, project management, change management Show less As a Project Manager inside the Global Business Operations team I'm responsible for driving and strengthening internal and cross-department collaboration. - Managing high-impact projects for different teams across the company.- Facilitating and moderating discussions and meetings to ensure a clear outcome.- Designing, implementing and being accountable for best practices in departmental cross communication. - Driving communication between teams, share key achievements, and maintain a high level of transparency.- Organizational and analytical skills to help create structures and processes for better collaboration internally and externally. - Prioritization skills that allow you identify and focus on the most relevant requests with business impact.- Pragmatic, value-oriented thinking to drive results in a fast-paced environment - High motivation to learn and develop your skills to support multiple product development teams.- Knowledge of agile techniques like Kanban and Scrum. - Expertise in OKR framework, success criteria and KPI definition.- Extensive facilitation and moderation experience. Show less

  • Strategy and Operations Lead & AI Ambassador @ trivago

    Dec 2024 - now

  • Executive Project Manager

    Aug 2021 - Dec 2024

  • Senior Information Technology Project Manager

    Jan 2023 - Nov 2023

  • Project Manager

    Dec 2021 - Apr 2023
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  Chelsea Football Club

  Jan 2023 - Nov 2023

  Mentor at @chelsea STEAM Foundation

  Chelsea Foundation x trivago Female Mentoring ProgrammeInsight: The global pandemic created a mental health legacy where young people are struggling to cope with day-to-day challenges around resilience, confidence, problem solving and anxiety.Young women in particular are finding the transition into post 16 education challenging as they experience a lack of ‘wrap around care and support’, impacting on their confidence, self-esteem and aspirations.Mentoring women and girls with trivago & Chelsea: By offering positive female role models we can help raise the aspirations of girls (16-18 years old) providing insight into real life, lived experiences. Particularly in the STEM career space. The programme would open with clear goal setting which would form the basis of trivago advocates/ mentoring sessions. Show less

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  ReDI School of Digital Integration

  Apr 2024 - Sept 2024

  Tech Career Mentor at @ReDI School

  Thrilled to contribute as a Career Mentor within the trivago <> ReDI School partnership, supporting individuals transitioning to tech careers, as part of the FAME group at trivago. Empowering and guiding aspiring professionals through their career journey is both fulfilling and impactful.