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Saravanan Ganesan

Saravanan Ganesan

Sr Technical Support Executive

Followers of Saravanan Ganesan338 followers
location of Saravanan GanesanChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Associate General Manager at HCL Technologies (Infrastructure Services Division)

  • Education

    • Mahendra Engineering College

      1999 - 2002
      Bachelor of Engineering (BEng) Computer Science First Class with Distinction

      Activities and Societies: Cricket Completed my bachelor degree in Computer Science and Engineering

    • Our Lady of Lourdes Boys High School, Villianur, Pondicherry

      1986 - 1993
      High School High School/Secondary Diplomas and Certificates

      Activities and Societies: Foot Ball Did my schooling

    • Elumalai Polytechnic College - India

      1996 - 1999
      Diploma Computer Technology/Computer Systems Technology Distinguished

  • Experience

    • Sutherland Global Service Limited

      Mar 2004 - Nov 2006
      Sr Technical Support Executive

    • Wipro

      Nov 2006 - May 2011
      Module Leader

      Service Desk Manager, Transition & Transformation SME

    • HCL Technologies (Infrastructure Services Division)

      May 2011 - now

      Automation Enablement in Service Desk , Service Desk Maturity Assessment and Governance, Transition / Transformation Consultant, Solution Designing for Service Desk & Service Desk Virtualization Service Desk Management, Best Practices, SIP & CIP, Transition & Transformation SME

      • Associate General Manager

        Dec 2019 - now

      • Group Manager

        May 2016 - Nov 2019

      • Senior Consultant

        Jun 2014 - May 2016

      • Consultant

        Jun 2013 - May 2014

      • Technical Lead

        May 2011 - Jun 2013

  • Licenses & Certifications

    • Leaders in Action

      Harvard Business Publishing Corporate Learning
      Mar 2021

    • MCTS - SCCM/ Exchange / Server

      Microsoft
      May 2008

    • MD 700

      Microsoft
      Nov 2020

    • ITIL V3

      EXIN
      Jan 2009

    • MD 100

      Microsoft
      Aug 2020

    • MD 101

      Microsoft
      Aug 2020

  • Honors & Awards

    • Awarded to Saravanan Ganesan
      Best Performer CTO HCL Jan 2015 Received Best Performer Award from CTO of HCL for enabling the complex automation methodology in End User Computing.