Sunitha Palakode

Experience

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  Dell International Services

  Jun 2004 - Feb 2011

  People Manager

  The primary responsibility includes overseeing the complete project, act as a single point of contact between the client/management and team, monitoring and motivating the team to achieve the targets set by the management for the charge posting, payment posting, denial management and account receivable processes. Interact with the clients on their business requirements and implement the same in the current project.

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  Hewlett Packard

  Mar 2011 - Nov 2014

  Business analyst

  The Analyst determines the real needs of customers and end users by interfacing with customers to gather requirements and deliver effective reports, automation solutions using technologies like VBA, SQL, SAS and QlikVeiw. Provides recurring and ad-hoc solutions and reports to sales, finance leadership and other various groups in order to monitor operational performance and areas of opportunity or distress for the system at large. Manage the global sales acquisition lead database, coordinate sales analysis, build, manage and analyze sales targeting lists and identify market trends in order to achieve desired sales goals and optimized testing. Show less

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  Danfoss Drives

  Dec 2014 - Apr 2016

  Senior Engineer - Quality Statistician

  To analyze & understand the Quality needs and to deliver the same by acting as a project leader. Focuses in developing new business process and comprehensive process research. During this period, have demonstrated an ability to perform consistently on the whole range of functions associated with the post in Process/Quality Management System through Six Sigma Black belt techniques.A unique & global Sr. Quality Engineer with strong MIS/Analytics background. By understanding the big picture, able to connect all the requirements which interrelates between >MIS<->PROCESS<->QUALITY< and to deliver a strong quality results and define appropriate KPIs to track and monitor the organization performance against goals. Show less

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  Maersk Global Service Centres

  Jan 2017 - Dec 2021

  Senior Advisor

   Leading a team of Business Analysts and adding value to business by identifying the business problems and creating business models Analyzing and improving existing dashboards, reports and reporting systems to generate insights Contributing to analytical activities including data mining, insight generation using statistical analysis and appropriate techniques or / and technologies Collaborating, communicating and educating team to improve general understanding of analytical & prediction models Structuring work, frame issues, and producing analysis that answer complex business questions in a pragmatic approach Developing a detailed data understanding of the data in order to evaluate data sets for internal consistency & integrity Navigating data sources from converting raw data into meaningful and actionable insights to gathering qualitative information from stakeholders Making intelligent tradeoffs between information available and providing innovative solutions Developing and communicating business requirements to Business Intelligence team in order to operationalize and automate recurring analyses Show less

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  Citi

  Dec 2018 - now

  • Assistant Vice President

    Dec 2021 - now

  • Manager

    Dec 2018 - Dec 2021