Roy Sujit Kanti

Experience

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  SCSI Company Limited, Bangkok, Thailand

  Sept 2011 - Jul 2012

  Business Development Executive

  • Sales lead generation and deal closing.• Finding, Planning and proposing potential customers.• Obtained requirements & clarified the scope of work.• Achieving sales target by assignment.• Preparing document to propose customer.•Making sales presentations to customers (IT manager). •Follow up task with customer (after sales service).•Coordinate with internal department to complete monthly tasks (sales pipeline, sales report, monthly task report).• Built and maintained relationships with customers. Show less

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  Crazy Domains

  Aug 2012 - Dec 2013

  Customer Service Representative

   Responsible for customer support and co-ordinate sales Resolve customer queries & respond to client’s email ticket queries, outstanding payments and account renewals & follow escalation procedures. Email Ticketing and Phone support (Microsoft Lync) System with an average 20 email reply daily and 60 phone support calls on average. Knowledge of Domain name registration, web hosting, email hosting, DNS hosting set up, web builder & activation in Cpanel. Updating name servers, ABN information, transfer domain, sign up new hosting & renew expiring domain & hosting service. Recommend client about different hosting & web builder product as per there requirement to publish website. Perform other functions or projects, which may be assigned by senior manager or supervisor. Show less

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  BBXWorld

  Jan 2014 - Dec 2016

  Trading Supervisor

  Actively identifying and prospecting sales opportunities. Research, recommend and activate profitable trading options. Being accountable to monthly targets. Handling incoming and outgoing calls and email inquiries from our clients. Educating our clients and their staff on how they can maximize their capacity to use and Barter card. Maintain strong relation with clients and staffs.

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  Cal-Comp Electronics (Thailand) Public Co., Ltd.

  Mar 2017 - now

  Materials Planning Manager

  Managing the complete material planning process from forecasted demand to product shipment to customer.