Andreas Törnstrand

Experience

• 

  KTH

  Jan 1999 - Jan 2004

  Lärare

  Aid teachers in labs and also had some teaching sessions with a coluege about computer software and hardware.

• 

  TDC Solutions

  Jan 2005 - Jan 2006

  Technical Support
• 

  Wx3 Telecom AB

  May 2005 - Jan 2005

  Technical Support

  Technical Support for home SIP telephony

• 

  NEC Philips

  Jan 2006 - Jan 2006

  Support Engineer

  Support of NEC Phillips PBX and also responible for implementation and support of theit 3:rd party Product CIC from Interactive Intelligence.

• 

  Kerfi AB

  Jan 2007 - Jan 2012

  System consultant

  Main responcebillity to implement Contact center platform at customer site. Support and education was also a main main responcebillity.

• 

  Advania

  Jan 2012 - now

  My responsibility is to design the new Cloud solution for delivery of Contact Center to our customers via "Advania CaaS" (Communication as a Service) Implementation engineer for Inin Contact Center

  • System Architect

    Jan 2014 - now

  • System Specialist

    Jan 2012 - Jan 2014