
Rick Scheibe
Territory Manager

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About me
Business Relationship Manager at CHEP
Education

Brisbane North Institute of Tafe
2007 - 2007Cert IV Workplace Training and Assesment Workforce Development and TrainingCertificate IV in Workplace Training and Assessors

Brisbane North Institute of Tafe
2000 - 2001Cert IV Workplace Training and Assesment Business Administration and Management, GeneralCertificate IV in Workplace Management and a Certificate III in Workplace Leadership
Experience

George Weston Foods
Jan 1998 - Jan 2008Territory Manager• Bread, Cake and Biscuit Ordering to trend & seasonal cycles.• Planning, Monitoring and achieving set Sales Objectives• Increased sales on average 3-5% on target. (05-06 and 06-07)• Managed waste to set percentage. (K.P.I.) decreased on avg 1.5% .Based on avg 8 months in each area (05-06/ 06-07)• Employ, train and manage own team of staff.• Manage logistics in the way of bread delivery drivers• Planning weekly sales objectives for budget achievements and manage through team of merchandisers.• Compliance checks in Independents/Route and Chains• Negotiating standard displays and over and above locations for set promotional activity• Fixture management in key accounts• Housekeeping when in stores• Implementing and controlling planograms in key accounts• Business and End of Month Plans for Senior Management Show less

CHEP
Jul 2008 - nowBusiness Relationship ManagerI am a Business Relationship Manager covering Brisbane Metro and Western Regional area's.My main focus for the business is to build excellent rapport, understand the Key Values of the customer and deliver high level service. With this relationship, I use my knowledge to ensure the customers business has the correct control measures in place to manage their equipment pooling. This may entail continual improvements through training of our systems and understand their requirements.I establish through site tours and frequent meetings, the needs for solutions to other key elements in their day to day operations and implement these. This then enables me to meet my business objectives and K.P.I's.I am motivated to succeed and have a passion for my Job.I am timely with reporting and data delivered through C.R.M tools. I am reliable but foremost a Team player that contributes to all aspects of the CHEP business in Queensland and interstate. Show less
Licenses & Certifications
- View certificate

Customer Service Strategy (2018)
LinkedInJul 2024 - View certificate

Building Customer Loyalty
LinkedInJul 2024 - View certificate

Developing Business Partnerships
LinkedInAug 2024 - View certificate

Cybersecurity at Work
LinkedInApr 2022 - View certificate

Communicating through Disagreement
LinkedInAug 2021 - View certificate

Customer Experience: Creating Customer Personas
LinkedInSept 2024 - View certificate

The 10 Pillars of Customer Experience
LinkedInDec 2023 - View certificate

Communicating with Diplomacy and Tact
LinkedInAug 2021 - View certificate

Building Better Relationships through Listening and Validation
LinkedInAug 2024
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