Santosh Das

Santosh Das

Trainer

Followers of Santosh Das625 followers
location of Santosh DasBengaluru, Karnataka, India

Connect with Santosh Das to Send Message

Connect

Connect with Santosh Das to Send Message

Connect
  • Timeline

  • About me

    Customer Success Manager at Cisco

  • Education

    • St. Josephs boys High school

      -
  • Experience

    • Evolv services Ltd., New Delhi

      Jun 2008 - Nov 2010
      Trainer
    • Allied Worldwide

      Dec 2010 - Mar 2011
      Sales consultant
    • Eka Software Solutions

      Apr 2011 - Dec 2012
      Business Development Consultant

      • Work on seeking more clients through research and through database provided.• Research and sell into companies that our cloud and enterprise solution fits into.• Achieving set targets month on month and creating a strong pipeline for the future.• Work closely with the field sales team in bring a deal to close.• Business and competition research.• Database management, research in order to get new database & also update current database• Working on and finding different tools to better and increase the level and area of research for me/team.• Constantly reading on or attending training to better product and domain knowledge.• Maintain/Add/ update the NetSuite CRM on a weekly basis• Track and follow up on old and dead leads. Show less

    • Aconex

      Jan 2013 - Jul 2015
      Sales Developement

      • Contact CXO’s, introducing Aconex’s value proposition, cloud solutions to their organizations.• Manage an effective account mapping making way to selling more into a given account• Attend sales meetings, provide demos and follow up with clients thereafter providing them with proposals before closure.• Identifying major prospects in an assigned territory and implementing strategies to develop these accounts.• Increasing sales volume to meet individual and corporate goals and objectives through consistent in-person contact with targeted prospects and key clients• Pro-actively hunt for Target Accounts and establish communications with those businesses that can benefit from the company’s services.• Attend events organized by the firm and other summits in order to network and bring in more clients.• Involvement in key industry functions to enhance company name awareness.• Maintain and update Salesforce CRM regularly• Create new opportunities and leads found through research or client referrals.• Keep and track records of old customers in order to get in more referral or follow them as they switch jobs in order to get more labels.• Learning competition products in order to better sell Aconex when questioned on its capabilities over our competition. Show less

    • MetricStream

      Jul 2015 - Nov 2016
      Sr. Associate Governance Risk & Compliance.

      MetricStream is a market leader in Enterprise-wide GRC and Quality Solutions for global corporations. MetricStream enterprise solutions are used by leading corporations in diverse industries such as pharmaceutical, medical device, high tech manufacturing, energy, financial services, healthcare, manufacturing, food and beverages and automotive to manage quality processes, regulatory and industry-mandated compliance and corporate governance initiatives. Leading companies are using MetricStream solutions across the Globe. Show less

    • LogMeIn

      Dec 2016 - Mar 2020
      Account Manager

      • Customer onboarding• Resolve customer complaints regarding sales & services• Identify, track and drive customer success metrics/ROI• Conducting QBR’s and health checkup• Monitor customer preferences to determine focus on sales efforts• Direct and coordinate activities involving sales• Maintaining and growing MRR/ARR per the book of business• Leveraging the organizational capabilities and mapping the key people in the prospect organization • with appropriate people from the internal organization.• Meeting and exceeding monthly, quarterly, and annual sales quotas.• Meeting and exceeding LogMeIn’s measurable performance goals and business KPIs.• Establishing a consistent daily call routine Show less

    • Kaseya

      Apr 2020 - Sept 2021
      Customer Success Manager
    • Cisco

      Oct 2021 - now
      Customer Success Manager
  • Licenses & Certifications