Jyoti Joshi

Experience

• 

  Cummins India Limited

  Jul 2012 - Jul 2016

  Increased OEM sales by monitoring and driving dealers and sales channels and formulating strategic incentive schemes for driving business objectives.Created a strategic roadmap analyzing value chain, identifying milestones and cross functional dependencies to define the directions and growth of business and collaborated with cross-functional stakeholders to ensure alignment with other business units.Performed in-depth analysis on market trends and practices which led to the implementation of new marketing strategies and increase in revenue.Planned and conducted Zonal Business Council meetings on quarterly basis for formulating new business strategies and solutions for driving business excellence.Instrumental in setting up an efficient operational system and supporting GOEM and internal team by monitoring and tracking the monthly MIS, carried out root cause analysis and implemented appropriate plan of action for bridging the identified gaps and implemented MSFE sales initiative.Consistently champion the most cost-effective solutions negotiating contracts with new and existing suppliers and handling end-to-end process from cracking of the deal, delivery of the product till closure of payments. Managed multiple responsibilities and developed strategic road maps to achieve the pre-defined business objectives and enhancing operational synergies.Coordinated, supported and assisted the GOEM team in developing and fostering customer relationship through proactively handling customer queries and grievances.Optimized resources and implemented several initiatives for plugging in the operational loopholes and driving excellence in the business processes. Show less

  • Accounts Specialist

    Nov 2014 - Jul 2016

  • Manager

    Jul 2012 - Oct 2014
• 

  Cummins India Ltd

  Jul 2016 - Jan 2020

  Senior Manager Business Development

  Spearheading the functions of Sales and Business Development with the responsibility of setting up the channel network and steering business expansion by strategically handling and managing key accounts and corporate clientele. Contributed towards improved business profitably by exceeding the sales targets through, periodic market research for finding different avenues for demand, collecting competitor’s data and effective data mining for generating prospects.Facilitated, coordinated and provided technical support to GOEM team for bagging in bulk deals for the company. Implemented smart strategic solutions and developed sales plan based on thorough assessment of the competitive market scenario and the prevalent industrial trends thereby enhanced the brand’s reach in the competitive market.Managed and developed the GOEM Sales Team and Maintenance Team by conducting technical and soft-skills training & development programs for maximizing sales revenue and meeting or exceeding the set goals.Efficiently handled with the cross-functional team of distribution business to execute the CAMC for corporate accounts. Played a key part in strategizing, conceptualizing and implementing new marketing promotional activities and product positioning ideas for achieving growth in terms of volumes and increasing brand awareness through tapping the potential leads generated.Achieved a high Customer Satisfaction score by managing customer centric operations & ensured customer satisfaction by achieving delivering service augmentations. Show less

• 

  Vertiv

  Apr 2020 - Oct 2024

  Key Account Manager

  Developing and sustaining solid relationships with key clients that bring in the most income for the company.Addressing and resolving Customer issues & complaints.Acting as the single point of contact between Client and internal team members.Communicating and collaborating with the field team, marketing, sales, and logistics departments to ensure that clients’ needs are met in terms of delivery & execution of project.Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.Achieving assigned business targets from CAMC & other line of businesses and to promote & pace new products.Ensuring collection of payment within the payment term as defined in the agreements. Show less

• 

  Schneider Electric

  Oct 2024 - now

  DGM- Service Sales