Yvonne Jones

Experience

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  Gabrielas Restaurant

  Jan 2006 - Jan 2007

  Hostess

  Hostess Greet guest and seat them at tables or in waiting areas Provide guest with menus Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s Answer telephone calls and respond to inquiries or transfer calls Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed Receive and record patrons’ dining reservations Inspect dining rooms and restrooms for cleanliness and availability of supplies and clean restrooms when necessary Show less

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  Affinity Health Plan

  Jan 2007 - Jan 2007

  Phone Operator

  Operate office machines Answer calls, direct calls, and takemessages Review files, records, and other documents to obtain information and respond to requests Communicate with customers, employees, and other individuals to answer questions and/or explain information.

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  Hale n hearty soups

  Jan 2008 - Jan 2010

  Head Cashier

  Cashier Receive payments by cash, credit cards, vouchers, and automatic debits Issue receipts, refunds, credits and change due to customers Maintained clean and orderly check out areas and other general cleaning duties Stock, mark prices, make labels, and write signs for items

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  Pratt Area Community Council

  Jan 2012 - Mar 2012

  Front Desk Receptionist

  answer phones professionally, transfer calls, and take massages Respond to emails and advertisement through the computer Apartment and rent data entry Research and give out housing applications Operate office machines, such as photocopiers and scanners,voicemail systems, and personal

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  Checkers & Rally’s Drive-In Restaurants

  Mar 2013 - now

  Shif leader

  Keeping employees motivated, resolve conflicts and make hard decisions for your employees.Time Management: Working with employees,customers and management. Having to create schedules, order supplies and write reports. Time management is essential to make sure everything gets done.Decision-Making Skills: Dealing with employees, customers, management or vendors, Having the ability to make hard and fast decisions that affect the company.Speaking and Writing: a lot of communicating. one-on-one to a customer, in front of a group of employees, or in a meeting with management. Write reports, recommendations, or reasons for termination.Maintain accurate stock control, including ordering, delivery checks, line checks wastage and prduct inventory counts. Show less