Deep Enrich
Ciana williams
751 followersTimeline
About me
U.S. DOS Helpdesk Specialist at Koniag Government Services
Education
Coursera, online
2021 - 2021Google it support professional certificate
Prince george's community college
2022 - 2025Associate's degree
Year up
2018 - 2019Year up certificate
Experience
Ceretel inc.
Dec 2015 - Sept 2016Office worker
The wendy's company
Oct 2017 - Feb 2019Crew member.webp)
Center for strategic and international studies (csis)
Jan 2019 - Aug 2019It intern
Ntt data services
Aug 2019 - Jan 2020Us dot help desk specialist/associate
Actionet, inc.
Feb 2020 - May 2020U.s. dot desktop engineer and installation technician
Saic
May 2020 - Oct 2022U.S. DOT Deskside Engineer - Mid
Jul 2021 - Oct 2022U.S. DOT Deskside Engineer - Junior
May 2020 - Jul 2021
.webp)
Amazon web services (aws)
Oct 2022 - Jun 2023Facility operations center engineerActionet, inc.
Oct 2023 - Aug 2024U.S. DOS Service Desk (First Shift)
Nov 2023 - Aug 2024U.S. DOS Service Desk (First Shift)
Oct 2023 - Nov 2023
Koniag government services
Sept 2024 - nowU.s. dos help desk specialist
Licenses & Certifications
- View certificate
Windows server 2019: install and configure active directory
LinkedinFeb 2019
- View certificate
Avoiding burnout
LinkedinMar 2019 - View certificate
It security foundations: network security
LinkedinMar 2019 - View certificate
Learning jira service desk
LinkedinFeb 2019 - View certificate
Learning jira software (2017)
LinkedinFeb 2019 - View certificate
Learning network troubleshooting
LinkedinFeb 2019 - View certificate
Linux foundation cert prep: network administration (ubuntu)
LinkedinFeb 2019 - View certificate
Cert prep: word 2016 microsoft office specialist (77-725)
LinkedinJan 2019 - View certificate
Cert prep: excel 2016 microsoft office expert (77-728)
LinkedinDec 2018 - View certificate
Cert prep: excel 2016 microsoft office specialist (77-727)
LinkedinDec 2018
Honors & Awards
- Awarded to Ciana WilliamsDependability Award Whitley Denson Oct 2018
- Awarded to Ciana WilliamsMerit Scholar Award State Of Maryland Jul 2017
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