Experience

• 

  Yse limited

  Oct 2015 - Oct 2020

  Sales consultant

  • Delivered exceptional customer support to clients from initial inquiry to departure, ensuring a seamless and positive experience. Addressed diverse client needs, resolved issues promptly, and maintained 80% repeat booking rate• Utilised my sharp eye for detail and strong communication skills to gather comprehensive information from clients and effectively convey it to resort staff

• 

  Offbeat safaris

  Oct 2020 - Jan 2021

  Volunteer

  • Performed a mainly logistics role, managing pre safari stock checks, coordinating supply orders and packing supplies for safari. Served as a back-up rider during safaris

• 

  Shenton safaris

  May 2021 - Oct 2021

  Front of house manager

  • Enhanced management skills by leading a team of 15, effectively utilising lateral thinking to swiftly adapt to and resolve logistical challenges, ensuring timely and calm solutions• Applied my organisational skills by coordinating complex bespoke trips, booking domestic flights and managing PCR testing schedules for international travel • Assisted guides and rangers in reporting snares, poachers, and injured wildlife to Conservation South Luangwa (CSL)

• 

  Concentric

  Dec 2021 - Feb 2024

  • Planned and managed 10 investor events, including an annual investor day (150 guests), leveraging my organisational, communication and attention to detail strengths to deliver the event within budget and timescale and attract new investors• Liaised with PR agency and partners to create engaging content for internal and investor newsletters, social media platforms and website, utilising Canva, Lumi and Mailchimp • Built strong rapport with investors through regular communication. Successfully implemented a new investor portal, actively listened to their needs and promptly responded to requests in an accurate and timely manner• Managed company’s financial activity including FX trades, company expenses and bank transactions, and maintained accurate records, demonstrating confidentiality and time management skills Show less

  • Investor Relations Manager

    Oct 2022 - Feb 2024

  • Operations Manager

    Dec 2021 - Oct 2022
• 

  Private pa to uhnwi

  Jul 2024 - Oct 2024

  Personal assistant
• 

  Pelorus

  Oct 2024 - now

  Travel executive