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Amol Behere

Amol behere

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location of Amol BeherePune, Maharashtra, India
Phone number of Amol BehereView Mobile No.
Followers of Amol Behere393 followers

  • Timeline

  • Skills

    Service delivery
    Data center
    Itil
    It service management
    Telecommunications
    Managed services
    Vendor management
    Cisco systems products
    Cloud computing
    Service management
    It operations
    Project management
    Pmp
    Business analysis
    Cisco technologies
    Outsourcing
    Process improvement
    Sdlc
    Ip
    Call centers
    Voip
    Program management
    Pre sales
    It management
    Disaster recovery
    Communication
    Decision making
    Management
    Leadership

  • About me

    Lead - Service Management (AT&T - Asia Pacific)

  • Education

    • D.a.v.v indore

      2000 - 2002
      Master of business administration (m.b.a.) systems 1st div.

  • Experience

    • Ibm

      Jan 2004 - Jan 2008
      Service delivery manager

      Work with the internal customer to understand issues and requirements and allocate resources for new services requests (CMF/RFS) to help grow the business. Act as the primary contact between the DPM/DPE/SM and delivery support organization.

    • At&t

      Sept 2008 - now

      Presently working with AT&T Communication Services India Pvt Ltd at Pune asArea Manager - Services Management; looking after Service Management function for IBM Networkservices covering AP & Japan region.I provide cross functional leadership to ensure that the end to end customer experience including problem & change management, project delivery, ordering, provisioning, billing and network management are managed to committed service levels.

      • Associate Director - Service Management

        Jan 2024 - now

      • Area Manager - Service Management (Asia Pacific, Greater China Group & Japan)

        Sept 2008 - now

  • Licenses & Certifications