Urban C. Mbachu

Urban c. mbachu

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location of Urban C. MbachuAustin, Texas, United States
Followers of Urban C. Mbachu369 followers
  • Timeline

  • About me

    Data Analyst and Forecasting Manager

  • Education

    • Texas state university

      2012 - 2016
      Bachelor of business administration - bba economics
  • Experience

    • Texas state university

      Aug 2013 - Jun 2015
      University resident assistant

      • Instructed and directed incoming freshmen through the various aspect of their first year in college. • Successfully: set yearly expectations, executed the move-in and move-out procedures, completed administrative processes, planned and executed monthly programs, secured the hall perimeter, and built an engaged community.• Recognized for creating an outstanding environment and awarded for great educative and activity programs.

    • Fcsl asset management limited

      Jun 2017 - Mar 2018
      Research assistant

      • Prepared a comprehensive macro-economic review of Nigeria daily to inform management decisions. Updated and shared stock prices daily. Valued stock prices and suggested purchases for prospective clients.• Summarized and shared periodicals (such as Quarterly/Yearly GDP reports, Inflation reports, Company financial statements, Central Bank declarations/issuances, and economic updates) with management, clients, and colleagues.• Gathered remarkable stories online and via newspapers for clients, colleagues, and management.• Recognized for outstanding economic write-ups, willingness to accept assignments, and diligence to complete them. Show less

    • Newchip

      Oct 2018 - Aug 2019

      • Onboarded and managed communications for 250 + entrepreneurs in Newchip’s Startup Accelerator Program.• Developed and executed the onboarding, maintenance, and offboarding strategy for the Accelerator.• Tracked statistics and statuses for companies through seven unique cohorts; This info was used for strategic and tactical decisions and was the cornerstone of internal communications and cohort management.• Drafted and finalized program expectations, guidelines, timelines, and master documents with the executive team.• Recognized for focus, cross-functioning ability, and dedication to providing a great experience. Show less • Sold Newchip’s Crowd Funding (CF) Advertising service and Newchip’s tiered Entrepreneurship Program with 20% conversation; Closing calls were taken on a phone call or video conference.• Tracked and reported Key Performance Indicated (KPIs) for active advertising accounts. Further collaborated with international developers to automate KPI reporting, improving my efficiency and standard procedure for incoming Account Managers.• Took lead implementing Pipedrive, a Customer Relationship Manager (CRM) which successfully outlined our entire funnel, consolidated the team’s effort and displayed overall progress. Frequently sourced, organized, and imported leads in a custom format. Show less

      • Operations Manager

        Apr 2019 - Aug 2019
      • Account Manager

        Dec 2018 - Apr 2019
      • Venture / Financial Analyst Intern

        Oct 2018 - Dec 2018
    • Hotschedules, now powered by fourth

      Oct 2019 - Apr 2020
      Data coordinator

      • Successfully monitored and maintained automated data structure between Salesforce, NetSuite, and Zendesk.• Developed, implemented, and managed data quality; Managed data cleaning, de-duplication, and synchronization.• Regulated and maintained the use of Salesforce to ensure a standard entry procedure. • Resolved over 5,000 errors in our CRM, CSS, and ERP Database to provide efficient server and local file access.• Recognized for prompt ticket resolutions, proactive suggestions, and focused character. Show less

    • Wp engine

      Jun 2020 - May 2021
      Technical support specialist

      • Consistently diagnose, identify, and resolve site-breaking conflicts, bugs, and errors using Linux Command Shell (SSH), Custom Linux Commands (Redshell), WordPress Commands (WP CLI), and PHP error logs.• Comfortable assisting clients through complex WordPress and Web Hosting processes such as Server configurations (NGINX), Secure File Transfer Protocol (SFTP), Secure Socket Layer (SSL) setup, and domain name updates (DNS).• Successfully promotes WP Engine's long-term growth and customer retention by providing excellent service. Show less

    • Texas department of family and protective services

      Jun 2021 - now

      • Regularly applied advanced R, SAS, and Microsoft Excel to develop and maintain budget and production forecasts for several DFPS programs.• Prepared reports for U.S. federal government stakeholders; the reports categorized Foster Care spending by several methods of finances, contrasted our bi-annual budget with expenses, and compared our previous forecast with the latest. • Consistently delivered monthly, quarterly, and yearly reports on the state of Foster Care, Adoption Subsidy, and several other key indicators. • Projects include time-series projections, model selection, and modification of best models based on program assumptions. Show less

      • Manager of Forecasting and Predictive Analytics Unit

        Sept 2022 - now
      • Data Analyst

        Jun 2021 - Sept 2022
  • Licenses & Certifications

  • Volunteer Experience

    • Corps Member

      Issued by Nigerian Youth Service Corps on May 2017
      Nigerian Youth Service CorpsAssociated with Urban C. Mbachu