Deep Enrich
Prasanna Govindasamy
Customer Support Executive
372 followers
Abu Dhabi Emirate, United Arab Emirates
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About me
Senior Technical Engineer @ Creative Technology Solutions DMCC | IT Operations
Education
S.K.P Engineering College
2010 - 2014Bachelor of Engineering - BE Electrical, Electronics and Communications EngineeringMM Safety Institute
2014 - 2015PG Diploma Fire & Industrial Safety Management Distinction
Experience
Allsec Technologies Limited
Sept 2014 - Aug 2015Customer Support ExecutiveSamsung Technical Support Team
Prism & Pixels VFX Studio
Sept 2015 - Jul 2017Information Technology Technical Support
IGene Entertainment Services Private Limited
Aug 2017 - Aug 2018IT Technical Support Engineer
IGene Media Solution Private Limited, Chennai
Aug 2018 - May 2019IT Technical Support Engineer
Acume Electrical Engineering Services LLC
May 2019 - Jun 2021Project Engineer - OperationsAt Dubai Electricity & Water Authority (DEWA) Projects
CTS
Jul 2021 - nowProject:- Abu Dhabi - Department of Education & Knowledge [Charter Schools]Client:- Bloom Education, New Century Education, Aldar Education, Taaleem Education, Edurizon, Alef Education Project at ADEK Charter Schools
Senior Technical Engineer
Jul 2022 - nowInformation Technology Specialist
Jul 2021 - Jun 2022
Licenses & Certifications
- View certificate
IT Support for a Hybrid Workforce
LinkedInFeb 2024
ITIL® v4 Foundation Certificate in IT Service Management
AXELOS Global Best PracticeFeb 2022- View certificate
Six Sigma Yellow Belt
6sigmastudy - The global certification body for six sigma certificationsFeb 2022 - View certificate
MS-100: Microsoft 365 Identity and Services
MicrosoftMar 2023 - View certificate
Digital Marketing Fundamentals
SMstudy - Global Accreditation Body for Sales and Marketing CertificationsFeb 2022 - View certificate
Microsoft 365 Chat: Get Secure Answers About Your Organization with AI
LinkedInApr 2024 - View certificate
MS-101: Microsoft 365 Mobility and Security
MicrosoftMar 2023 - View certificate
Microsoft Certified Systems Administrator (MCSA)
MicrosoftMar 2024
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