
Timeline
About me
Director of CX and Sales - Government
Education

Pennsylvania state hazleton
1998 - 2000Associate's degree aas
Experience

Kaiser permanente
May 2000 - Jun 2004Enrollment Office-Accounting Department Customer Service, Benefits office
Membership Accounting
Apr 2002 - Jun 2004Membership Services
May 2000 - May 2002

The myers-briggs company
Oct 2004 - nowAccount manager - governmentResponsible for developing new relationships, retaining existing customers and growing revenue levels through upselling, new product and service introductions within the government market. Daily documentation of customer interactions via Salesforce.com CRM system. Experience in GSA/MOBIS, SAM (formerly CCR) ORCA, WAWF, IPP and several other government contract vehicles. Clear understanding of RFP, and RFQ solicitation processes.
Licenses & Certifications
- View certificate

Sandler sales certification
SandlerDec 2021 - View certificate

Microsoft teams essential training
LinkedinNov 2020 - View certificate

Certificate of completion in ama’s myers-briggs type indicator (mbti) certification program
American management associationJun 2007
Recommendations

Ashok kumar verma
Co-founder and Director of Operations at ICANDO (Immortal Canadians Disaster Outreach Foundation)Burnaby, British Columbia, Canada
Richard grundy
Director at Smith ConsultClevedon, England, United Kingdom
Gauri wazir
Financial Advisor at Motilal Oswal Financial Services || Graduate in Bachelor of Business Management...Mumbai, Maharashtra, India
Milkah mildred
Accounts Payable Coordinator | CPA Finalist |ERP SpecialistNairobi County, Kenya
Catherine joanne marcelo
Accountant 12 yrs of Experience in the field of Accounting & ERP ImplementationNational Capital Region, Philippines
Reuben rotich
Information Technology ConsultantNairobi County, Kenya
Prasanna govindasamy
Senior Technical Engineer @ Creative Technology Solutions DMCC | IT OperationsAbu Dhabi Emirate, United Arab Emirates
Akash magar
Immediate Joiner || Azure Data EngineerPune, Maharashtra, India
Christoph friedrich
Einkäufer & Disponent bei Ambros Huber GmbH & Co. KGHalfing, Bayern, Deutschland
章凯
linux后台服务开发工程师Wuxi, Jiangsu, China
Anderson e luciene rocha
Team Leader de Packaging (Body System) na Applus+ IDIADABelo Horizonte, Minas Gerais, Brasil
Won ee tan
Management Associate at OCBCSingapore
Irene lombardo
BSc in Economics and Management for Arts, Culture and Communication at Bocconi UniversityMilan, Lombardy, Italy
Shane j. wiggins
Executive Art & Creative DirectorW70 Design Agency
Steve trese
Brewery and Sanitary Process Specialist at Dairy Engineering CompanyBoulder, Colorado, United States
Boris bajic
Governance, Risk and Compliance AuditorSerbia
Ritu mariam jacob
Works at Sonata softwareBengaluru, Karnataka, India
James chapman
Award Winning Creative | Assistant Director | Employer Brand at EYUnited Kingdom
Jonathan trentham
Customer Service . Hospitality . Management . AdministrationKnoxville, Tennessee, United States
Dijana stefanović
Product Marketing Manager at CAKE.com | PumbleSerbia
...