Experience

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  Lake colonial lawn mowing llc

  Apr 1998 - Aug 2005

  Owner/operator

  Started a professional landscaping company in my home town and grew my client base from one home to over 50 acres of residential lots plus various landscaping projects in the first four years.Responsibilities included: Budgeting and Cost Analysis Advertising and Marketing Maintenance and repairs to lawn care equipmentCustomer Service

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  Estes express lines

  May 2005 - Aug 2005

  Truck dock worker

  Drove a forklift loading and unloading cargo on a truck dock.

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  Dell

  Jun 2005 - Aug 2005

  Oem boxing

  Sorted and labeled Dell computer products for shipment.

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  Nacco materials handling group

  May 2006 - Aug 2006

  Factory worker

  Worked the assembly line building Hyster and Yale forklifts

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  Chick-fil-a-franchise

  Aug 2006 - Nov 2009

  Shift supervisor, unit training coordinator

  Learned and applied Chick-Fil-A's hospitality practices and customer service. Responsibilities Included:Shift managementEmployee training and certificationQuality controlInterviewing prospective employeesManaged inventoryScheduled cleaning and maintenance

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  Lighthouse ministries se asia

  Nov 2009 - Nov 2011

  Missionary and esl teacher

  I moved to a town in southern Cambodia for two years to help a long-term missionary, Lewis Burke, with his ministry. Lewis had established an orphanage in Cambodia about 10 years prior, and was looking for ways to help the ministry become self-sustaining financially. To accomplish this goal, I was brought on to start an English School that could produce funds for the ministry. I had previous experience starting an English School in the states for immigrants. While there, I helped construct the school building, created curriculums for various ages and levels of english, performed administrative duties for the school, taught advanced english courses, and provided language certifications based on standardized testing. In addition to my school responsibilities, I had the opportunity to serve the children and staff of Heritage House Home for Children and assisted Lewis and indigenous church leaders with community outreach activities to build up the Church in Cambodia. Show less

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  Kear investment properties

  Nov 2011 - Mar 2012

  Administrative assistant

  Sales and Marketing - I was responsible for finding and securing new business through networking, word or mouth, and advertising.Administrative Duties - My daily duties involved communicating with contractors and insurance agents to ensure an efficient time-table and keeping paperwork and licenses in order.Job-site Supervision - I made deliveries, inspected work of contractors, tracked labor hours, and assisted with general labor.

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  Cherokee country club

  Feb 2012 - Sept 2014

  I was tasked with providing a safe, relaxing, and fun-filled environment for members of Cherokee Country Club. I managed pool employees by creating the schedule, establishing cleaning and maintenance procedures, and held employees to a high standard of professionalism and excellence.I ensured club member satisfaction by greeting and engaging all guests making them feel noticed and welcomed, hosting fun and engaging club events, and handled any customer service issues that arose. I was responsible for purchasing and working with chemicals and filtration equipment to achieve ideal water quality. Show less

  • Assistant Manager of Aquatics

    Mar 2012 - Sept 2014

  • Clubhouse Staff

    Feb 2012 - Sept 2014
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  Chick-fil-a-franchise

  Oct 2014 - Aug 2015

  Director of hospitality

  I worked with team members to develop customer service skills and interacted with guests to make their experience remarkable. I managed shifts, which included:Scheduling employees and assigning positions per shift. Recognizing bottle-necks in the process and restructuring employee roles to alleviate the stressed point. Addressing customer needs. Finding strategic opportunities to grow potential leaders. Training employees in a multitude of positions. Ensuring shift specific tasks were completed satisfactorily and prior to the next shift. Counting cash and basic bookkeepingMonitoring labor hour percentages of sales. I was responsible for keeping track of inventory, ordering supplies based on projected sales, and maintaining an orderly stock room. I assisted with facility maintenance and repairs. Show less

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  Sherwood media, llc

  Jan 2015 - Mar 2024

  Technical director

  In January 2015, I assisted in the launch of Sherwood Media, a video production company based in Knoxville, TN. I work alongside the company's president to produce videos for our clients. I am involved in each project from concept to delivery. I assist from brainstorming story in preproduction, to executing lighting and audio in production, and then helping craft story structure and maintaining quality control during post-production.

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  Eventbooking

  Aug 2015 - Oct 2021

  Office manager

  The sign on my door reads: "Director of Miscellaneous" I wear many hats, and no day is the same. Bookkeeping, Accounts payable/receivable, Human Resources, Event Planning, Administrative duties, Handyman, and anything else that needs to be done around the office. I like to say: "If it's not writing code, selling software, or doing client support, it falls to me".

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  Net3 it

  Nov 2021 - Mar 2023

  Business administrator
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  Baker marketing laboratory

  Apr 2024 - now

  Director of administration