
Timeline
About me
Program/Project Management Senior Advisor @ Dell Technologies
Education

Oriental institute of science and technology
-Bachelors computer science engineeringWon third prize in Techfest held in my college on Fifty Rs Venture• My paper “Authentication of Image using Distributed Source Codes” got selected in National Conference on RecentAdvancements in Futuristic Technologies ( NCRAFT, 13) held in college.• Presented paper on Big Data at International Business Summit Confluence of IIM Ahmedabad held in college .

Santa clara university, leavey school of business
2015 - 2017Master of science information systems
Santa clara university
2015 - 2016Master's degree management information systems.webp)
International technological university (itu)
2016 - 2017Master's degree engineering management
Experience

Twitter
Sept 2017 - Feb 2019Live video analyst• Extensively involved in troubleshooting issues that comes up in Salesforce supporting Twitter partners globally for Live Videos.• Determined the optimal use of tools to trigger ads and assist the Live Video team and business to grow in a scalable manner.• Compiled the data pertaining to execution of Live Video ads and perform analytics in order to improve the service.• Created and managed dashboard in Tableau to analyze data, create visualizations and study trends of viewer counts for differentlive videos streamed.• Independently managed historic and current TSV files to generate reports in Excel that is uploaded in Hadoop for metrics analysis.• Interacted with cross-functional teams to improve the live video streaming experience. Show less

Starbucks
Mar 2019 - Mar 2020Business analyst• Managed analytics reporting portfolio consisting of 20+ Tableau workbooks and 50 plus interactive dashboards and self service tools used by 200+ Starbucks business partners.• Lead the Starbucks Store Development System Support organization – delivering high quality user support and system administration for global users across multiple systems Using IBM Tririga IWMS platform.• Engaged in creating tickets for partners in Compass SMART tool and perfected in troubleshooting system and process issues.• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.• Developed sales metrics derived from raw company data to track improvements in organizational efficiency.• Worked closely with software development and testing team members to design and develop robust system solutions to meet Starbucks store partner requirements for functionality, scalability and performance.• Researched and resolved error issues in purchasing orders in Oracle EBS and then implementing methods to minimize it.• Synthesized current business intelligence stores data to produce reports and polished presentations highlighting findings and recommending changes to improve customer service. Show less

Flairsoft
Apr 2020 - Apr 2021Senior business analyst* Lead and participated in requirement gathering and gap analysis sessions with business units to determine client's requirements.* Involved in the full Product Development Cycle of web application of the project using Agile Methodology.* Created user stories in MS Azure DevOps for inconsistencies and issues and worked with the teams to resolve them.* Lead the User Acceptance Testing (UAT) plan with the team and managed each phase of the development life cycle to ensure that all objectives are met.* Facilitated communication between users of the application and the technical team throughout the process of implementation. Show less

Dell technologies
Nov 2021 - nowSenior Program/Project Management Advisor
Feb 2024 - nowProgram/Project Management Advisor
Nov 2021 - Feb 2024
Licenses & Certifications
- View certificate

Emc academic associate
Emc 2Mar 2014 - View certificate

R programming
Coursera course certificatesOct 2016 - View certificate

Data visualization and communication with tableau
Coursera course certificatesDec 2016 - View certificate

Project management professional (pmp)
Project management instituteJul 2021 - View certificate

Spss statistics essential training
LinkedinJun 2019 - View certificate

Google analytics certification
GoogleOct 2018 - View certificate

Microsoft certified professional
MicrosoftNov 2013 - View certificate

Hadoop platform and application framework
CourseraMay 2017
Languages
- enEnglish
- hiHindi
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