Experience

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  First coast cardiovascular institute, pa

  Jul 2009 - Aug 2016

  Director medical staff services

  Administers the medical staff credentialing and reappointment process, and assists the medical staff in supporting the organization's mission, vision and goals. Directs, plans, organizes and manages the daily activities of the medical staff office and is responsible for preparation, organization, and follow-up as it relates to Medical Staff Services. Responsible for establishing and maintaining continuity in the planning, development, and implementation of standards applicable to the medical staff that relate to credentialing, privileging, bylaws, and rules and regulations. Also functions as a physician relations representative for the hospital, including physician orientation. Publishes and maintains the roster. Coordinates and provides support for medical staff committee meetings and maintains the minutes. Responsible for directing the interface with contracted payers on the financial and operational issues of behalf of the practice. Provides leadership to facilitate difficult operational change to improve revenue collection and avoid claim denials. Show less

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  Evercheck by propelus

  Aug 2016 - Oct 2022

  Product owner, cspo

  Responsible for continuously improving the vision of our credentialing product. Closely collaborating with internal & external stakeholders in order to continue developing and evolving our credentialing product. Conducting user studies/market research to help improve the product and validate features that help solve or ease their problems. Works with the agile methodology as the sole Product Owner with multiple developers and a designated QA. Responsible for writing user stories, acceptance criteria, leads scrum ceremonies, managing the backlog and new features. Responsible for coordinate short and long term roadmap, keep internal stakeholders aware of progress/workload through biweekly sprint reports, product demos to internal stakeholders to show different phases of product development. Create and manage product specific documents to assist development, leadership, implementation & sales team. Works closely with development team and continues to help QA/test products before delivering to clients & stakeholders. Show less

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  Ce broker by propelus

  Nov 2022 - now

  As Product Owner, I oversee the lifecycle of CE Broker's Marketplace product line. My responsibilities include understanding and representing user needs, defining the vision of my product lines and aligning stakeholders, owning the plan for achieving success and organizing team backlogs around that plan, organizing teams around common goals, being involved in the day-to-day activities toward delivering value, facilitating team scrum ceremonies and identifying team needs, as well as having a deep understanding of the market CE Broker works in and our competitors. Show less

  • Technical Program Manager

    Jul 2024 - now

  • Product Manager, A-CSPO

    Nov 2022 - Jun 2024