Experience

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  Gigroup

  Sept 2015 - Oct 2015

  Corso microsoft accademy office 365

   Provision of Office 365 Plan and implement the nertwork functionality and safetyin Office 365 Cloud identity management Implement and manage identity with DirSync Implement and manage federated identity, Single Sign-On (SSO) Monitor and troubleshoot the availability and use of Office365 Microsoft Azure Microsoft Active Directory

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  Edi.ermes

  Dec 2015 - May 2016

  Tecnico informatico – addetto gestione prodotti digitali

  Progettazione di software aziendale per il supporto alla piattaforma di vendita digitale.Sviluppo di pagine web e gestione prodotti digitali.

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  Pat group

  May 2016 - Jun 2020

  Product specialist
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  Amazon

  Jun 2020 - now

  In this Role I Provide technical support to all remote sites of the company, troubleshooting issues and ensuring timely resolution I Serve as the primary point of contact for IT issues, answering questions and providing guidance to usersCollaborate with the IT team to maintain and improve our technology systems while stay up to date with current with emerging technology trends and assess their potential impact for the organization.Manage IT projects from inception to completion, ensuring that deadlines are met and project objectives are achieved and also actively participate in IT team meetings and provide updates on project progressActively maintain accurate documentation of IT systems, processes, and procedures for the team.Identify areas for improvement in our IT infrastructure and make recommendations for enhancements Show less

  • IT Support Engineer

    Sept 2022 - now

  • IT Support Technician

    Jun 2020 - Nov 2022