Experience

• 

  Groupe3

  Apr 2012 - May 2013

  Organizational development analyst

  • Develop client experience strategy and training• Coach facilitators• Analyze data and make recommendations• Conduct exhaustive researches on management best practices • Create tools to improve performance and management practices • Develop key performance indicators (KPIs)

• 

  Groupe3 inc.

  May 2013 - Nov 2014

  Organizational development consultant

  • Elaborate strategy and plan for the execution of projects (change management, organizational effectiveness and leadership development)• Create the communication plan and strategy as well as the communications • Assess key performance indicators and metrics • Create competency model• Design training programs • Plan and organize events • Develop customer experience strategy

• 

  Talsom

  Mar 2015 - Feb 2018

  Change management consultant

  • Lead several change management projects, such as Concur deployment in 7 different countries, Business transformation program (segmentation of clients) and creation of a new change management service offering.• Conduct needs analyses, plan, develop and implement deployment plans for various projects and programs to support the team through the organization’s transformation• Create stakeholders and impact analysis at the project and program level• Create change management plans and strategies at the project and program level• Manage different stakeholders • Manage resistance and risk• Assess change management metrics • Organize a roadshow across Canada to introduce the changes to all employees • Create change management training and train clients • Develop change management service offering, i.e. approach, methodology, tools, template and implement it Show less

• 

  Bdc

  Feb 2018 - now

  • Support the organization on a wide range of OD services pertaining to business transformation projects such as organizational (re)design & development, culture change, process & technology changes and intervention in human systems• Work directly with leaders and employees on transformational initiatives by co-designing, facilitating and leading end-to-end organizational development and design projects• Coach leaders and employees to increase team's performance• Diagnose root cause, design interventions, facilitate workshops, assess impact & results• Perform stakeholder, impact and risk analysis • Manage stakeholders and resistance• Use participative design approaches to involve key stakeholders in designing their future state, e.g. Human-centric approach, Design Thinking, etc.• Gather and analyze qualitative and quantitative data to identify organizational challenges and required change efforts Show less

  • Senior Advisor, Organizational Transformation

    May 2024 - now

  • Senior Advisor, Organizational Development and Culture

    Dec 2020 - Jul 2024

  • Advisor, Organizational Development and Effectiveness

    Feb 2018 - Dec 2020