Experience

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  Double deckker

  Jun 2012 - Aug 2012

  Intern

  • Introduced Workflow Management System, thus improving operations productivity • Organized the implementation of task break-ups, bringing clarity in approach• Initiated the practice of systematically maintaining client’s information at the Company’s end.

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  Starfish adcom

  Dec 2012 - Mar 2013

  Marketing consultant (intern)

  •Formulating the positioning of to-be-launched bottled water brand • Developing overall distribution plan for the same

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  Innovita technologies pvt. ltd.

  Dec 2012 - Dec 2012

  Pricing strategy consultant

  Innovita Technologies is a start-up which offers Fleet Management Solutions to heavy industries, transportation& logistics companies and travel agencies as well.• Formulated several pricing models considering all spheres of pricing decisions and facilitated revenuegeneration.• Successfully implemented market penetrative strategy to cut through the competition.

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  Tata technologies

  Nov 2013 - Feb 2016

  Functional consultant

  ✓ Interactions with Clients, coordinating with multiple internal teams to fix production issues and initiating developments as per Client’s requirement. Member of its Performance Improvement Committee ✓ AthenA Project - Single Point of Contact (SPOC) of Support related activities. Brought down number of fundamental issues with the help of various RCA methodologies ✓ ITSM Tool Upgrade Project - Assisted in redesigning the ‘to-be’ Tool (BMC Remedy) structured workflow. Conducted multiple training programs across the organization Accomplishments – • Winner of ‘Spot Award’ for reducing the number of recurring issues by 50% (2014)• Promoted to Problem Manager for Analytics division Show less

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  Kamlapure apparels

  Nov 2016 - Jan 2019

  Founder, kamlapure apparels

  ✓ Product Conception to dispatch & delivery – First-hand experience - bootstrapped ✓ Achieved 50% penetration in MBOs (55 Outlets) in the city in 6 months. Single-handedly managed Vendor Collaboration, Assortment & Production cycles. ✓ Developed strong sourcing network, making the startup stay competitive in hypercompetitive market ✓ Initiated Contract Manufacturing, which requires quotation building, cost-plus pricing and volume-based discounting

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  Tata technologies

  Jan 2019 - Aug 2021

  Pmo lead / business analyst

  ✓ Developed multiple Dashboards as per Client’s requirements along-side data analysis and business logic implementations. Led the POC and Deployment of ITSM Dashboard in for internal as well as Client-side stakeholders ✓ Well versed in SDLC with high-level knowledge of software integrations. Helping the stakeholders with BRD, User Stories, UAT as well as Solution related documentation ✓ Requirement gathering and analysis, interactions with Business and Technical team, creating process-flows basis the solutions proposed are key aspects of the role ✓ SLA & KPI Monitoring. Executing pro-active Problem Management to reduce repetitive sustenance tickets. ✓ Proficient in SQL and Database structures Accomplishments – ✓ Maintained 100% success rate in achieving Problem Management SLAs ✓ Successfully automated Daily Reporting, saving 1/10th work hour Show less

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  Mphasis

  Sept 2021 - Jan 2022

  Senior analyst

  ✓ Designated Lead in ITSM Tool Reporting Developments for multiple clients ✓ Understanding processes as-is and suggesting improvements that result in cost-savings on Client’s as well as Project side ✓ Developing reports & dashboards in SERVICENOW platform. Automating manual reporting.

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  Flaconi

  Jun 2022 - now

  Campaign & marketing analyst/manager