
Sharnali Jani
Admin Assistant to Senior Manager

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About me
Manager - Digital Learning
Education

University of Wollongong in Dubai
2013 - 2015Master of Business Administration (M.B.A.)Currently Enrolled at the University of Wollongong in Dubai.Pursuing a Master of Business Administration

DesignThinkers Academy
2021 - 2021Design Thinking Facilitation Course Design Thinking FacilitationGuiding a Design Thinking facilitation in an online environment. This course enabled me to: - Enhance my facilitation skills in designing and facilitating Design Thinking workshops;- Learn how to deal with disturbance types and how to use Mindsetters to facilitate like a pro;- Develop my personal presence in guiding a group in online and offline sessions;- Increase my confidence in leading remote and multi-disciplinary collaborations.

University of Wollongong
2007 - 2009A Bachelor of Commerce program MarketingActivities and Societies: Projects Marketing Research assignment: attitudes towards healthy living and addiction issues in Dubai. • Sample Size: 400 respondents • Questionnaire development, piloting and coding • Conducting focus groups • Usage and analysis through SPSS • Reporting Consumer behavior project relating to business schools in UAE, Study of attitudes and positioning of B-Schools • Sample Size: 200 respondents • Questionnaire development, and coding • Usage and analysis through SPSS • Reporting Successfully graduated from the University of Wollongong in the Bachelor of Commerce Program specializing in Marketing.Was awarded the Top Graduate in Marketing award upon graduation.
Experience

FedEx
Jun 2007 - Sept 2007Admin Assistant to Senior ManagerProcessing leave applicationsOvertime calculationsScreening calls and secretarial dutiesPreparing reports for higher management `Arranging management schedules and meetings

AIESEC Dubai
Aug 2007 - Mar 2009AIESEC is the world's largest youth run organization based in over 103 countries. The organization is aimed at helping the youth discover and develop their potentialManaging the Local Committee's ActivitiesManaging a team of four Vice PresidentsIn charge of strategic planning within the organizationIn charge of the financial responsibilities of the organizationManaging targets, deadlines and ensuring that organizational goals are metGetting businesses involved in participation with the organization's products and activities Show less
President
Jun 2008 - Mar 2009Team Leader
Aug 2007 - Jun 2008

JAGGAER
May 2008 - Sept 2008Office AgentProvide operational support to a planned campaign to spread the reach of e-commerce in the regionUploading relevant online information to update the online portals Working with a team to ensure co-ordination of activities Working independently to achieve a given set of targets

Gulf Personnel
Mar 2009 - Apr 2009TelemarketerCold calling potential clientsEstablishing leads and arranging meetings for the sale of the company softwareProspecting new clients, researching their requirements and assessing their interest in their software.

Gulf Personnel
Aug 2009 - Dec 2009Design and Marketing Intern Gulf PersonnelCreation and design of promotional material: Roll ups, Brochures, newsletters, CD labels, CD Covers. Creation of logos for the company's software and productsCreation of a marketing style guide for the company and company products. Finalization of branding colors, logos, icons, fonts etc. Testing the company's software and communicating bugs, defects and feedback on software improvements.

Chalhoub Group
Mar 2011 - nowDRIVING L&D INITIATIVES ACROSS KEY JOB FAMILIES WITHIN THE GROUP• Led the learning strategy for critical job families in the Group: Data, eCommerce, Tech, Buying, Supply Chain and People and Culture.• Offered comprehensive internal Learning and Development consultancy service to senior management, key business stakeholders and People Partner teams• Organised relevant community learning events for divisions which accelerated their learning opportunities• Partnered with vendors and esteemed universities such as IE Business School and Duke Corporate Education to source the right partners for key learning initiatives.1:1 LEARNING• Led the Group’s coaching and mentoring programmes by:• Creating relevant training content • Creating a community of coaches and mentors by bringing relevant learning opportunities to them• Leveraging our coach pool for strategic initiatives such as the Women in Leadership Programme• Leveraging the Mentor network to accelerate the development needs of our employeesLEARNING AMBASSADOR PROGRAMME• Led the Learning Ambassador Programme by creating an internal pool of Subject Matter Experts to partner on vital L&D Initiatives • Provided relevant development and community engagement activities to our Learning Ambassadors • Partnered on strategic learning initiatives such as Tech, Data and eCommerce Fundamentals for Leaders and the Financial Fundamentals Programme. Show less DRIVING L&D INITIATIVES ACROSS KEY JOB FAMILIES WITHIN THE GROUP• Designed and delivered L&D interventions to provide enhanced skills and knowledge across identified talent with a focus on career pathways and leadership development activities• Supported the Group Learning and Development and Global HR teams in embedding digital DNA in the Learning and Development population of the Group• Offered comprehensive internal Learning and Development consultancy service to senior management, key business stakeholders and HRBP team• Participated in relevant projects and community activities as and when neededCREATION OF INTERNAL COACHING AND MENTORING CAPABILITIES• Developed internal coaching capabilities through identifying and developing internal coaching framework and necessary talent, building an internal coach pool to various levels of leadershipCOLLABORATIONS AND PARTNERSHIPS• Collaborated with external consultants, business schools and industry leaders in designing and delivering Learning and Development programs• Built collaborative working relationships with key business stakeholders, subject matter experts and HR team members INSIGHTS AND PLANNING• Regularly and proactively provided L&D analytics regarding trends/best practices internationally and regionally, using a variety of tools such as Power BI, and Google Analytics. Show less ANALYSISConduct the following Training Needs Analysis Activities on an Annual basis- Annual Learning Survey- Training Needs Analysis for accredited programmes: Liaise with business units to notify them of training opportunities their team is eligible for and providing a consultative approach towards seeking nominations for the various courses in the training portfolioIMPLEMENTATION- Independently managed the seamless coordination and implementation of two multi-phased Talent Management Programmes- Worked independently to create supporting materials for the programmes- Managed the scheduling of training classes regionally- Worked closely with participants to confirm their registrations and bookings for several events during the programme- Successfully built and managed relationships with external vendors and partners - Experienced in working with certification processes and requirements- Created and reported on Learner progress in a way which was easily actionable by management to improve success rates - Creation and management of the Instructor Calendar EVENTS- Supported with events and seminars on an annual basis, e.g. the Annual Graduation Ceremony, and Learning Fests and Seminars EVALUATION- Created systems for capturing and measuring training evaluation metrics - Digitised the evaluations process and implemented the process on a regional level- Centralized the data and presented key metrics on a dashboard using Power BI- Provided insights and recommendations for improvementREPORTING- Implemented effective data visualization practices to present meaningful data in a way which was easy to understand and utilize - Consistently reported on a variety of operational metrics such as instructor utilization, participant registrations, success rates on programmes, learner engagement across countries, etc. Show less Provided strategic and operational support to a rapidly growing center while managing the training administration across various training programs and Qualifications.Training Needs Analysis- Carried out training needs analysis for the development of new and relevant training programs- Adopted a consultative approach to recommend training programs which suit employee needs for various divisions- Provided support to various companies and divisions within the group to enable them to utilize their training budgets effectively.Training Content Design - Designed complete training packages inclusive of supporting materials such as trainer manuals, participant handouts and written assessments - Developed 2 assessment centers to screen candidates for supervisor roles in retail for training and recruitment purposes.Analyzing and Reporting- Accurately maintained the training history of over 5000 employees- Creation of monthly reports for Senior Management on variables such as participants trained, progress and status reports per participant and ad hoc reports as requested by various divisions- Supported the Department and Division Managers in the creation of the departmental budget and revenue analysis- Carried out in depth analysis and reporting of year on year data for General Managers and the Country Manager.Resource Management and Scheduling- Overall responsible for planning and scheduling the center’s training through the development and maintenance of a Training Calendar- Effective management of trainer time and meeting rooms¬. Show less Training Coordination - Responsible for ensuring smooth logistical coordination of all the training that takes place at the center - Tracked the progress of participants enrolled on the center’s internationally accredited qualifications. Managed the administration of over 150 participants annually.Tracking and Reporting - Responsible for the creation of the billings and invoices by the center on a monthly basis and aggregating this data for bigger picture analysis such as comparison of spending by Company, Division and Training Course.Participated in a project team to create the Standard Operating Procedures for all the Learning and Development activities of the region. Developed a significant portion of SOP creation of Front of House TrainingMaintained communication with the key Awarding Body, inclusive of registrations, certification claims and billingsOverall administrative responsibility for supervisory level trainings and accredited qualifications. Show less
Manager - Digital Learning
Jan 2024 - nowFunctional Learning Lead
Apr 2022 - Jan 2024Senior Learning and Development Executive
Jan 2021 - Mar 2022Senior Learning Analyst
Apr 2018 - Jan 2021Learning Analyst
Jan 2015 - Apr 2018Training Coordinator
Mar 2011 - Jan 2015
Licenses & Certifications
- View certificate

Excel 2016: Managing and Analyzing Data
Lynda.comAug 2018 - View certificate

AMCAT Certified Data Processing Specialist
Aspiring MindsNov 2015 - View certificate

Developing a Mentoring Program
LinkedInAug 2021 - View certificate

AMCAT Certified in English Comprehension
Aspiring MindsNov 2015 - View certificate

Certified Learning & Development Specialist
AIHR | Academy to Innovate HRAug 2023 - View certificate

AMCAT Certified Proficiency in English
Aspiring MindsNov 2015 - View certificate

AMCAT Certified Business Analyst
Aspiring MindsNov 2015 - View certificate

Advanced Microsoft Power BI
LinkedInSept 2019 - View certificate

Design Thinking Facilitator
DesignThinkers AcademyJun 2021 - View certificate

AMCAT Certified Business Consultant
Aspiring MindsNov 2015
Languages
- hiHindi
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