Muhammad Bilal Bashir

Muhammad Bilal Bashir

Followers of Muhammad Bilal Bashir756 followers
location of Muhammad Bilal BashirDallas-Fort Worth Metroplex

Connect with Muhammad Bilal Bashir to Send Message

Connect

Connect with Muhammad Bilal Bashir to Send Message

Connect
  • Timeline

  • About me

    CIS Tech Graduate | Operations Manager / IT Specialist

  • Education

    • Moorpark College

      2021 - 2022
      Associate's degree Computer Science 3.52
    • The University of Texas at Dallas

      2023 - 2024
      Bachelor of Science - BS Computer Information Systems & Technology
    • Dallas College

      2022 - 2023
      Associate of Science - AS Computer Science 3.86
  • Experience

    • Moorpark College

      Jul 2021 - Jul 2022

      Demonstrated exceptional communication and active listening skills to support students' needs, enhancing their experience through tailored service-oriented solutions and empathetic assistance.Spearheaded managing a comprehensive Equipment Lending Program, overseeing 300+ laptops, hotspots, and other devices, ensuring efficient circulation and availability for students.Served as the primary liaison with the IT team, coordinating technical support, troubleshooting equipment issues, and preparing detailed work orders, while reporting directly to the Assistant Dean.Effectively operated Online Student Support Services (Cranium Cafe) and Library Services Platform (Ex Libris, ALMA), maintaining accurate data entry for equipment and assisting with circulation workflows to optimize student access to resources.Assisted students with various technological challenges, including scheduling tutoring appointments, navigating distance learning platforms, and troubleshooting computers, printers, and software.Conducted regular inventory organization, maintenance, and cleaning of library and technology resources, ensuring seamless operation and high service standards for library patrons. Show less

      • Student Services Specialist

        Sept 2021 - Jul 2022
      • Student Mentor

        Jul 2021 - May 2022
    • Rahma Funeral Home

      Jul 2022 - now

      Conducted training sessions for funeral home staff on IT systems and software, empowering them to utilize technology effectively in their roles.Provided guidance on best practices for data management, cybersecurity, and leveraging technology to enhance client services.Managed and maintained the funeral home's IT infrastructure, overseeing hardware and software upgrades to ensure seamless daily operations.Setting up and configuring virtualization environments to run the Windows operating system seamlessly on macOS.Transferred files bidirectionally between Windows and macOS operating systems using network protocols within a virtualized environment, ensuring seamless data exchange and collaboration across platforms.Conducted thorough screenings and interviews, assessing candidates' qualifications, cultural fit, and sensitivity to the nature of the funeral services industry. Show less

      • Operations Manager/ IT Specialist

        Jan 2023 - now
      • Funeral Home Assistant

        Jul 2022 - Jan 2023
    • Quba Collections LLC

      Mar 2024 - May 2024
      Website Developer Intern

      Designed and optimized an e-commerce platform on Shopify, enhancing UX and increasing sales conversion rates.Conducted comprehensive QA testing across devices and browsers, ensuring consistent performance and reducing site errors.Implemented SEO strategies, improving content, structure, and metadata for better search engine visibility.Developed custom features and plugins for the Shopify platform, enhancing site functionality and user engagement.Integrated customer support chatbots, reducing response time and improving customer satisfaction.Developed and implemented comprehensive testing cases, increasing bug detection and resolution efficiency. Show less

    • Food Trucks Association of Canada

      Aug 2024 - Dec 2024
      Database Developer (Capstone Project)

      Spearheaded the design and deployment of a robust database system for FTAC Canada, integrating provincial regulations and performance data across 10 provinces and 3 territories.Streamlined data accessibility, improving access by 40% through developing a centralized database with over 50 datasets.Optimized cloud database operations on AWS RDS, ensuring 99.9% uptime and secure data management with automated backups.Reduced manual data entry efforts by 50% by automating the migration of large datasets from Excel to MySQL, enhancing accuracy and efficiency. Show less

  • Licenses & Certifications

    • Introduction to Programming Using HTML and CSS

      BloomTech
      May 2024
    • PowerPoint: Slide Design Makeover

      LinkedIn
      Jun 2023
    • IT Help Desk for beginners

      LinkedIn
      Sept 2023
      View certificate certificate
    • Learning Word

      LinkedIn
      Jun 2023
      View certificate certificate
    • Learning Excel 2019

      LinkedIn
      Jun 2023
  • Volunteer Experience

    • Assistant

      Issued by Moorpark College on Aug 2021
      Moorpark CollegeAssociated with Muhammad Bilal Bashir