Passant Soliman

Experience

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  Lotus Production Complete Wedding & Event Services

  Feb 2017 - Mar 2020

  Event Planner

  • Took leads both over the phone and email and then processed in our sales system (17 Hats).• Helped the department stay on track to reach targets by inputting data and maintaining spreadsheets to generate reports.• Welcomed callers and visitors graciously in a professional manner and handled requests promptly• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, and bookkeeping.• Scheduling meetings with clients to tour suitable wedding venues and meet with vendors, such as florists, photographers, caterers, bakers, and invitation designers.• Negotiating contracts with selected vendors and making payments as required.• Arranging for necessary wedding supplies and equipment to be transported to the wedding venue in a timely manner. Show less

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  Staybridge Suites® Hotels

  May 2018 - Aug 2019

  Sales And Marketing Specialist

  • Entered pertinent information into Sales, POS, and Event Management systems.• Regularly assisted in booking individual reservations that fall into special rate categories.• Run group reports through our sales system and continually maintain group bookings in property systems.• Ensured the flow of messages and info within the department and externally between fellow departments, customers, and vendors. • Coordinated the sales team by managing schedules, filing important documents, and communicating relevant information.• Answered calls, responded to emails and served as the first point of contact between the company and key customers. Show less

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  Hilton Alexandria Mark Center

  Sept 2019 - Apr 2020

  Banquet/Event Manager

  • Coordinates the movement of event supplies between event spaces.• Completes set-up for events in various event spaces.• Supervises event staff members during their scheduled hours• Completes post-event food and beverage inventory.• Completes quarterly inventory of event supplies.• Manages event staff hours to adhere to the allotted budget.• Ensures that all day-of-event set-up tasks are delegated to and completed by event staff.

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  Exclusively Entertainment

  Apr 2020 - Oct 2021

  CEO Executive Assistant

  • Schedule conduct and mediate pre-event calls. • Issuing invoices and collecting payments in a timely manner and creating comprehensive and readable financial reports.• Coordinate and monitor event timelines and ensure deadlines are met. • Respond to inquiries and special requests; resolve unexpected challenges in a friendly and efficient manner.• Responds to guest complaints and resolves them in a way that ensures the guest will return again quickly and ensures that every guest leaves happy before leaving the building.• Assists the CEO with recruiting, training, and developing an optimum number of staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the guest. Show less

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  EBDAA GOLD MINE

  Feb 2022 - Jun 2023

  Office Director

  • Coordinates calendars, meetings, conferences, and travel for partners, as needed.• Prepare files/documents for meetings and or conference calls, and attend required meetings.• Plans prepare and edit documents, reports, correspondence, memos, charts, and forms for partners and associates.• Ensures firms' business systems and processes are fully documented and enforced.• Works with the firm's third-party partners to ensure the following:• Management of financial system including time-tracking, billing, trust account management, collections, bookkeeping, expense management, and accounts payable.• Documents and monitors flow of work from client intake to billing and collection, as well as, takes corrective action as needed to resolve workflow issues.• Coordinates training for support staff and attorneys regarding policies, procedures, and system use.• Human Resource functions including personnel file maintenance, benefits administration, payroll management, and personnel policy implementation. Recruiting, hiring, and onboarding of new staff. IT support of server, office computers and laptops Other administrative duties as assigned. Show less

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  Marriott International

  Jun 2023 - now

  F&B Operation Manager

  Analyze monthly operating statements and determine reasons for variances. Manage operational expenses to maximize profit.Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation and Conduct monthly departmental meetings.Provides necessary materials for employees to properly administer company tip distribution and tip-earning programs. Takes immediate corrective action if discrepancies occur.Implement effective controls of food, beverage and labor costs. Ensure adherence to all local, state, and federal laws and regulations.Develop initiatives to build sales, profitability, and guest counts. Maintain effective cost controls in support of these initiatives.Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Trains staff and enforces adherence relating to cash handling and payment handling policiesRespond to guest comments and criticism in a constructive and positive manner. Show less