Fenix Chien

Experience

• 

  FengYi

  Oct 2008 - Oct 2009

  IT Designer

  Achievement / Projects:- New corporate website design and implementation- Workshop exhibitions planning and executing- Fengshan City Tour Guide design and publishing- IT management rules/models building and implementationJob Description:- Graphic design- Website development- Data digitization- Government projects implementation- PC maintenance- Network management

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  Dali

  Dec 2009 - Apr 2012

  IT Engineer

  Achievement / Projects:- Active Directory implementation- Exchange 2010 implementation and email data migration- File server implementation- User data local to server migration- System development: Corporate Information Portal- IT management rules/models building and implementationJob Description:- Active Directory management- Exchange 2010 management- File Server management- Network management- Web-based system development- Dot Net application development- MS SQL Server management- Infrastructure management- Project management system maintenance- Client support Show less

• 

  Auria Solar

  Apr 2012 - Mar 2013

  Deputy IT Section Manager

  Achievement / Projects:- System development: Solar panel management system, Warehouse inventory system, Corporate EIP- Network environment reconstruction project- Server virtualization projectJob Description:- ERP/MES system development- Web-based system development- Oracle、MS SQL Server management- Active Directory management- NT Server management- Linux Server management- VMware management- IBM Storage management- SAP AIX basic management- Network management- System and data backup & recovery- PBX telecom system maintenance- Environment Control System management- Door access control system management- Audit and projects implement- Client support Show less

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  Sigma-Aldrich

  Mar 2013 - Oct 2016

  IT Engineer

  Achievement / Projects:- Site leader of IT integration from Sigma-Aldrich to Merck global project, including: Network, Server, E-Mail, Client PC, Data, Mobile device and Legacy devices- Merck Printing Solution project Kaohsiung site implementationJob Description:- Global and local project implementation- Site IT leader of audit and certification- Infrastructure management- System and data backup & recovery- Avaya PBX management- Client support

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  Merck Group

  Oct 2016 - now

  Job Description:- Taiwan team management with 8 members scope- Taiwan financial management including budgeting and expenses, totally around 16m per year- Global and Taiwan project implementation- Leader of IT audits and certifications- End user services management- Supplier management- Customer and stakeholder relationship management- Infrastructure management Job Description:- Global and regional project implementation- Site IT leader of ISO9001/14001/OHSAS18001 Certification- Site IT leader of Taiwan AEO project- End user services management- Supplier management- Customer relationship management- Infrastructure management Job Description:- Global and local project implementation- Site IT leader of audit and certification- Infrastructure management- System and data backup & recovery- Avaya PBX management- Client support

  • IT End User Service Manager

    Jan 2024 - now

  • IT End User Services Team Leader

    Dec 2019 - Dec 2023

  • IT End User Services Specialist Level 2

    Jun 2017 - Dec 2019

  • IT End User Services Specialist

    Oct 2016 - Jun 2017