Talk to sales Try for Free

Derrick Mona

Customer Care

217 followers

Gauteng, South Africa

Connect with Derrick Mona to Send Message

Connect with Derrick Mona to Send Message

Timeline
About me
Front line Customer Care rep at Multichoice
Education
- Esangweni s.s.s
  2008 - 2016
  Matric BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  Activities and Societies: debate on english class studying for matric
Experience
- TeleTech
  -
  Customer Care
- MultiChoice Group
  Sept 2012 - now
  quality assessment monitor 2015-2016 front line customer service repextreme ops technical Representative 2017Work Place Forum Representative 2017Change management Champ 2017 stand -in Line manager 2021
  - Sales Representative
    Apr 2019 - now
  - Technical Specialist
    Sept 2013 - now
  - Customer Care Representative
    Sept 2012 - now
Licenses & Certifications
- Business management
  N3 nsc
  Dec 2007
- Practice Exam 1 for CompTIA Network+ (N10-009)
  LinkedIn
  Oct 2025
  View certificate
- Practice Exam 2 for CompTIA Network+ (N10-009)
  LinkedIn
  Oct 2025
  View certificate
Volunteer Experience
- leadership role
  Issued by Edcon on Jan 2011
  Associated with Derrick Mona