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Isabel Z.

Isabel Z.

Journalist

Followers of Isabel Z.420 followers
location of Isabel Z.London, England, United Kingdom

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  • Timeline

  • About me

    Partnerships Operations Manager at Agent Provocateur Ltd

  • Education

    • London College of Fashion, University of the Arts London

      2016 - 2016
      Certificate Fashion Buying and merchandising

      Short intensive course

    • Università degli Studi di Pavia

      2010 - 2013
      Master's degree Communication, General

      Final Master thesis "Crisis Communication 2.0"

    • City, University of London

      2015 - 2015
      Certificate in Major Event Management

  • Experience

    • Pavia WebTv

      Mar 2009 - Jul 2009
      Journalist

      - Articles drafting.- Multimedia press reports (fashion, culture, economy, sport and Pavia local activities).- TV presenter.

    • Comune di Pavia

      Jul 2011 - Jan 2012
      Press Agent

      - Press releases, press conferences organization and management.- Articles and speeches drafting.- News for the TgMediaWeb (online newscast of Pavia).- TgMediaWeb anchor-woman

    • R.i.s. Agency s.r.l.

      Nov 2012 - Apr 2013
      Personal Assistant to CEO

      - Agenda management, meetings organization, management of relationships between the CEO and his employees and between the CEO and his stakeholders.- Events organisation in Milan.

    • CALZEDONIA UK LIMITED

      Nov 2014 - Aug 2016
      Assistant Store Manager

      • Responsible for the daily managing of staff and the assigning of duties• Managing and motivating staff to increase sales and ensure store efficiency• Analysing store sales and KPIs figures to review and improve store’s performance• Maintaining awareness of market trends and monitoring local competitors • One to one customer service, ensuring that customer satisfaction is maintained in all aspects of their shopping experience• Managing stock orders, deliveries and stockroom• Proposing changes to the shop layout to Head Office as a result of activity reports• Responsible for store staffs training since June 2015 Show less

    • LevelOne

      Sept 2016 - Jul 2017
      Showroom Assistant

      • Make sure showroom looks tidy / Arranging space for new brands and collection• Checking in and out samples received • Samples management for press and catalogues• Merchandising new collections in showroom • Updating Accounts lists• Processing orders and customers order confirmations• Raising invoices• Assisting in organising and splitting deliveries to customers• Creating packing list • Customer service Show less

    • LevelOne Showroom

      Aug 2017 - Oct 2018
      Showroom Manager

      • Process seasonal purchase orders and in-season reorders• Coordinating stock returns, credit notes• Raise order confirmations• Check order confirmations from brands and confirm • Coordinating in and out production deliveries from brands to the showroom and from the showroom to customers• Assisting sales manager in creating sales reports • Support the team during sales appointments• Coordinating daily showroom running and set-up• Managing sample sets, ship and track• Organize sample sales and trade shows• Create Seasonal line sheets, order forms• Coordinating Accounts lists • Customer service (assisting customers with queries, faulty, line sheets and re-orders)• Use of KashFlow, Joor, Salesforce• Interns recruitment Show less

    • FOUR MARKETING LIMITED

      Oct 2018 - Feb 2023

      • Operations Manager

        Jan 2021 - Feb 2023

      • Wholesale Coordinator

        Oct 2018 - Jan 2021

    • Four Marketing Group

      Oct 2022 - now
      Partnerships Operations Manager

  • Licenses & Certifications