Eric Walter

Eric Walter

IT Manager

Followers of Eric Walter700 followers
location of Eric WalterGreater Richmond Region

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  • Timeline

  • About me

    CloudFit Software

  • Education

    • Old Dominion University

      1988 - 1992
      Bachelor of Science (BS) Business Administration and Management, General
  • Experience

    • Capital One

      Aug 1999 - Aug 2004
      IT Manager

      IT Manager focusing on various aspects of operations. Over this timeframe I provided desktop support, help desk management, hardware repair and support management and windows server operational support team management.

    • Graphicus Communications LLC

      Aug 2004 - Nov 2008
      Account Executive

      Managed account relationships as well as designed and managed marketing campaigns and overall branding for a diverse client base in different industries and markets.

    • Capital One

      Dec 2008 - Feb 2016
      Senior Manager

      Sr IT Manager with a focus on operations. Led the Enterprise Windows Server Operations team as well as the Enterprise Data Center Operations team.

    • Microsoft

      Feb 2016 - Oct 2021
      Sr. Customer Success Account Manager

      Trusted IT service advisor to Microsoft's Premier Support enterprise customers. Provide valuable guidance around operations and optimization of their IT infrastructure by gaining an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points.

    • CloudFit Software

      Nov 2021 - now
      Managed Engineering Lead - Service Management
  • Licenses & Certifications

  • Volunteer Experience

    • Production Team Lead

      Issued by Restorationrva.org on Oct 2009
      Restorationrva.orgAssociated with Eric Walter
    • Coordinator / Performer

      Issued by Peter Paul Development Center on Oct 2013
      Peter Paul Development CenterAssociated with Eric Walter