Donna Collins-Buckner

Experience

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  Community Management

  May 2003 - Jun 2005

  On-Site Manager

  All aspects of Property Management

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  Related Companies

  May 2006 - Nov 2008

  On-Site Manager

  Property Management, post rents, tenant relations, move in and move outs, applicant process, AP/AR, manage maintenance staff

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  Marine Corps Community Services

  May 2009 - Sept 2011

  Adminstrative Specialist

  Administrative Specialist to the Chief of Children Youth and Teen Program in Okinawa, Japan. Managed calendars for Chief and other administrators, maintained records on all staff for all 11 children youth and teen centers for Marine Corps Community Services aboard Okinawa, Japan. Completed tasks issued by Chief.

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  PK Management, LLC

  Aug 2014 - Jul 2015

  Property Manager

  All aspects of Property Management. 179 unit Section 8/Tax Credit High Rise family property. Accounts receivable/payable, posting rents, tenant relations, managing staff of 11, move-ins/out, tenant recertification, adhere to Section 8 Hud guidelines for subsidized housing, adhere to Tax Credit guidelines, scheduling staff.

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  Tower Management Service

  Jul 2015 - Aug 2016

  Property Manager

  I maintained 3 separate properties with a total of about 240 units. It is Market rent community. I managed a staff of 7. Managed all day-to-day activities involving tenants, subcontractors and property management. Taught, promoted and enforced safe work practices among on-site staff. Manage overall tenant relations, including promoting tenant satisfaction and streamlining services delivery. Maintained proper rental collections and supported attorneys during eviction litigation. Monitored common areas for cleanliness and safety. Compile and convey all operational and financial data to Director of Operations and Vice President. Complete market surveys and adjust rental amounts accordingly. Ensure all state and local regulations were being followed in regards to boilers and fire safety. Contact contractors to obtain bids for capital improvements and major concerns on the property. Computer software utilized at this site was AMSI. Show less

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  QuadCo Management Solutions, Inc.

  Mar 2017 - May 2018

  Area Manager

  Originally started as a property manager for a 216 unit blended occupancy tax cresit site with all daily tasks of a property manager. Trained other managers, developed marketing for multiple sites and assisted where needed. Was then asked to head up a new lease up which was a blended occupancy to include Tax Credit, PBV, RAD, HCV and Market units. The property was 264 units and was successfully leased. Traveled to communities within the company to train and achieve productivity.

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  JRK Property Holdings

  Mar 2019 - Aug 2019

  Area Manager

  Manage and oversee Class A luxury communities in Fort Worth. Daily tasks include payroll, managing budget requirements, meeting and exceeding leasing goals, evaluate rent ready units, make readies, and maintenance performance. Ensure all city compliance is within or above standards in all aspects of the community. Travel to other communities within the company to assist and train staff and get community at acceptable functioning performance. Travel 2-3 weeks a month while maintaining full productivity at my own community. 1200+units Show less

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  Greystar

  Aug 2019 - Mar 2021

  Senior Community Manager

  Senior Community Manager of 524-unit Class A Luxury Community. Manage a staff of 12. Ensure all staff is properly mentored, trained and confident in their positions. Re-structure roles in office. Complete monthly variance reports FCF’s, weekly reports, monthly close-out. Ensure NOI is reached and exceeded. Monitor spending from maintenance team. Worked closely with Asset Manager (owner). Oversaw renovation process to include, scope, subcontractor negotiations, punch walks, materials and supplies ordering, invoicing, draws and final turnover. Monitored LRO to be sure we are maximizing rents and increasing GPR. Assisted other community managers as needed. Direct and organize maintenance weekly goals, ensure goals are met and proceed as needed. Transferred to Charleston, SC to oversee flagship communities within the portfolio. Show less

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  The Franklin Johnston Group

  Apr 2021 - now

  Regional Property Manager / Sr. Manager / Operations

  Operations for the Charleston,SC market. Audit all financial reports for accuracy to include account ledgers, variance reports and budget comparison. Train and mentor all site teams, act as liaison and support with new software transitions and community acquisitions. During my time as Regional Property Manager, I also acted in Project Manager capacity for 3 communities dealing with vendors, subcontractors, change forms, unit inspections, punch walks, and final completion walk. Oversaw all property operations, ensured timely submission of all reports whether fiscal, monthly or weekly. Trained site teams, uphold resident satisfaction, and worked with local and federal regulating agencies to be compliant at all times. Attend weekly/monthly calls with owner asset team and strive for growth in all aspects for all communities. Properties that I oversaw transitioned out of my portfolio in late 2022, at which time I left the company and returned when new properties were acquired. Show less