Deep Enrich
Troy Wainwright
552 followers
Greater Perth Area
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About me
Customer Success Account Manager @ Microsoft working in the Tech for Social Impact (TSI) team (NFP)
Education
Busselton SHS
-Advanced Manufacturing Technology Centre (AMTC)
1995 - 1997Diploma Computer and Information Sciences, General Diploma
Experience
Microsoft
Jan 2012 - now• Collaborated with cross-functional teams to assist customers to implement technology solutions for the Not-for-profit industry, improving support for vulnerable populations.• Conducted in-depth analysis to identify customer needs and provide tailored solutions to maximize technology benefits.• Developed and maintained strong relationships with clients to ensure customer satisfaction and retention.
Customer Success Account Manager
Jul 2020 - nowTechnical Account Manager
Jan 2012 - now
Licenses & Certifications
- View certificate
Microsoft 365 Certified: Fundamentals
MicrosoftDec 2020
- View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftDec 2020
Volunteer Experience
Mentor
Issued by ABCN on Jun 2012
Associated with Troy WainwrightMentor
Issued by ABCN on Jan 2012Associated with Troy Wainwright
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