
Melissa Benson
TICT Tech Support

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Connect with Melissa Benson to Send Message
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About me
Senior Education Consultant at CDW - Google Admin Console Trainer
Education

Wayne State College
2003 - 2007BA Computer Information SystemsActivities and Societies: ACM, Soccer, SAAC Concentrations in: E-Commerce & Web Analyst

University of Minnesota-Twin Cities
2012 - 2024Master of Education - MEd Learning TechnologiesMaster of Education Professional Studies in Learning Technologies
Experience

Osseo Area Schools
Aug 2007 - Jun 2010TICT Tech Support• Tech support for the TICT Initiative program.• Primary responsibilities included technology support for equipment and troubleshooting technology issues.• Main administrator of Moodle, Google Apps, WPMU.• As the program’s focus evolved responsibilities of supporting and exploring software and integration solutions were added.KEY PROJECTSSingle Sign on between Google and Moodle• Helped get SSO between Google and Moodle to work.Start up of Google Apps for Education• Had the vision to register and investigate Google Apps for Education in 2007 for the district. Show less

MapleBrook Soccer Association
Oct 2008 - Jul 2012Assistant Soccer Coach• Assistant Coach - U13 Classic 1 Girls• Assistant Coach - U14 Classic 1 Girls• Assistant Coach - U15 Premiere Girls

IT4Educators
Oct 2009 - Oct 2015Web Consultant• Responsible for maintaining and supporting the IT4Educators Moodle site.• Other duties include consulting on IT4Educators web presence.

Bloomington Public Schools #ISD 271
Jul 2010 - Jun 2015Database & Web Integration Specialist• Works as a bridge between the Technology Department and Academic Services to implement and integrate online learning tools into the K-12 Classroom.• Primary responsibilities include: Google Apps for Education admin, Moodle admin, Drupal admin, databases and other online web tools.KEY PROJECTSFirstclass to Gmail• Project Manager in the transition of 2,000 staff from Firstclass to Gmail.• Worked as a part of a team to consider technical, professional development, communications and ease of transition aspects.Chromebook 1:1 Implementation• Worked as a part of a team to get Chromebook devices ready for students.• Researched and helped technical and organizational tasks regarding enrolling and prepping Chromebooks for roll out day.Ongoing development of the Hub (Drupal)• Helped transition the parent/student/teacher portal to Drupal.• Works closely the Drupal Developers to maintain and enhance the BPS Hub.Web site transition to Drupal/Hub• Worked as part of team to transition the BPS web site from a proprietary web site service to Drupal.• Led communication between BPS and our Drupal Developers to make the web site transition and Hub implementation go smoothly.• Continue to be the main lead when communicating with Drupal developers on maintenance and enhancements of the web site and Hub. Show less

Amplified IT
Jun 2015 - Mar 2021I work with schools to assist in setting up and creating an awesome G Suite environment for staff and students.
Google for Education Technical Collaborative Lead
Jan 2020 - Mar 2021Google for Education Consultant
Jun 2015 - Jan 2020

CDW
Mar 2021 - nowSenior Education Consultant
Sept 2023 - nowCollaborative Community Lead
Mar 2021 - Sept 2023
Licenses & Certifications
- View certificate

Google Apps Education Individual Qualification
GoogleJan 2014 
Master of Education
University of MinnesotaDec 2024- View certificate

Learning Microsoft 365 Copilot
LinkedInSept 2024 
Google Cloud Certified Professional Google Workspace Administrator
GoogleJan 2022
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