Melissa Benson

Melissa Benson

TICT Tech Support

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location of Melissa BensonMinneapolis, Minnesota, United States

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  • Timeline

  • About me

    Senior Education Consultant at CDW - Google Admin Console Trainer

  • Education

    • Wayne State College

      2003 - 2007
      BA Computer Information Systems

      Activities and Societies: ACM, Soccer, SAAC Concentrations in: E-Commerce & Web Analyst

    • University of Minnesota-Twin Cities

      2012 - 2024
      Master of Education - MEd Learning Technologies

      Master of Education Professional Studies in Learning Technologies

  • Experience

    • Osseo Area Schools

      Aug 2007 - Jun 2010
      TICT Tech Support

      • Tech support for the TICT Initiative program.• Primary responsibilities included technology support for equipment and troubleshooting technology issues.• Main administrator of Moodle, Google Apps, WPMU.• As the program’s focus evolved responsibilities of supporting and exploring software and integration solutions were added.KEY PROJECTSSingle Sign on between Google and Moodle• Helped get SSO between Google and Moodle to work.Start up of Google Apps for Education• Had the vision to register and investigate Google Apps for Education in 2007 for the district. Show less

    • MapleBrook Soccer Association

      Oct 2008 - Jul 2012
      Assistant Soccer Coach

      • Assistant Coach - U13 Classic 1 Girls• Assistant Coach - U14 Classic 1 Girls• Assistant Coach - U15 Premiere Girls

    • IT4Educators

      Oct 2009 - Oct 2015
      Web Consultant

      • Responsible for maintaining and supporting the IT4Educators Moodle site.• Other duties include consulting on IT4Educators web presence.

    • Bloomington Public Schools #ISD 271

      Jul 2010 - Jun 2015
      Database & Web Integration Specialist

      • Works as a bridge between the Technology Department and Academic Services to implement and integrate online learning tools into the K-12 Classroom.• Primary responsibilities include: Google Apps for Education admin, Moodle admin, Drupal admin, databases and other online web tools.KEY PROJECTSFirstclass to Gmail• Project Manager in the transition of 2,000 staff from Firstclass to Gmail.• Worked as a part of a team to consider technical, professional development, communications and ease of transition aspects.Chromebook 1:1 Implementation• Worked as a part of a team to get Chromebook devices ready for students.• Researched and helped technical and organizational tasks regarding enrolling and prepping Chromebooks for roll out day.Ongoing development of the Hub (Drupal)• Helped transition the parent/student/teacher portal to Drupal.• Works closely the Drupal Developers to maintain and enhance the BPS Hub.Web site transition to Drupal/Hub• Worked as part of team to transition the BPS web site from a proprietary web site service to Drupal.• Led communication between BPS and our Drupal Developers to make the web site transition and Hub implementation go smoothly.• Continue to be the main lead when communicating with Drupal developers on maintenance and enhancements of the web site and Hub. Show less

    • Amplified IT

      Jun 2015 - Mar 2021

      I work with schools to assist in setting up and creating an awesome G Suite environment for staff and students.

      • Google for Education Technical Collaborative Lead

        Jan 2020 - Mar 2021
      • Google for Education Consultant

        Jun 2015 - Jan 2020
    • CDW

      Mar 2021 - now
      • Senior Education Consultant

        Sept 2023 - now
      • Collaborative Community Lead

        Mar 2021 - Sept 2023
  • Licenses & Certifications

    • Google Apps Education Individual Qualification

      Google
      Jan 2014
      View certificate certificate
    • Master of Education

      University of Minnesota
      Dec 2024
    • Learning Microsoft 365 Copilot

      LinkedIn
      Sept 2024
      View certificate certificate
    • Google Cloud Certified Professional Google Workspace Administrator

      Google
      Jan 2022