Jeniffer Toro

Experience

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  U.S. Navy Reserve

  Aug 2008 - Sept 2012

  HM3 - Hospital Corpsman
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  Emergency Reconstruction

  Jul 2015 - Oct 2015

  Assistant Project Manager

  - Assist in the management of projects for a construction team and the contents department.- Work with 2 estimators, 3 project managers and a contents field team of over 10 employees. - Management of a physical and digital files for each job, from initial intake to last collection.- Work with the teams to gain and maintain top quarterly numbers in the company by completing jobs in the original estimated time frame or faster, collecting and storing all job documents as per the company's protocol, collection of project funds from deposit to final check, client satisfaction throughout the project.- Work with insurance companies to complete projects within the awarded funds for the loss, identify and locate replacement materials, complete and submit all required documents for funds to be released.- Establish a relationship with all clients and be the in-office contact during office hours. - Work with counties, cities or towns to obtain building permits, set up temporary poles, pay fees, set up inspections and ensure that environmental regulations are being followed during the project. - Schedule and maintain a monthly calendar for the contents field team and work with the warehouse manager to properly load contents into trucks based on the planned route. - Maintain the contents department supplies stocked and under the monthly allowance. Company sold to Response Team 1. The contents department was shut down and I was moved with my construction team to the RT1 office under new management. Show less

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  Response Team 1

  Oct 2015 - Jan 2018

  Assistant Project Manager

  - Assist in the management of projects for my team and aid in the merge of 2 companies.- Work with 1 estimator, 2 project managers and another 3-4 Assistant Project Managers.- Management of a physical and digital files for each job, from initial intake to last collection.- Work with the teams to gain and maintain top quarterly numbers in the company by completing jobs in the original estimated time frame or faster, collecting and storing all job documents as per the company's protocol, collection of project funds from deposit to final check, client satisfaction throughout the project.- Work with insurance companies to complete projects within the awarded funds for the loss, identify and locate replacement materials, complete and submit all required documents for funds to be released.- Establish a relationship with all clients and be the in-office contact during office hours. - Work with counties, cities or towns to obtain building permits, set up temporary poles, pay fees, set up inspections and ensure that environmental regulations are being followed during the project. - Work along side the supervisor for all Assistant Project Managers to learn new company software and roll out, step by step, new project management procedures for the Assistant Project Managers. Show less

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  Randy's Mom

  Jan 2018 - Sept 2018

  Customer Service Representative

  - Work from home position for a locally owned and operated DME distributor.- Confirm all monthly deliveries a week in advance with the client via phone call, text message or email.- Make any changes in the system like contact information, product changes and termination of service. - Locate supplies through various suppliers and work with owner to ensure that any new product will be covered by the client's insurance.- Establish new clients in the system, obtain all required forms for products to be ran through insurance for payment, maintain client profile up to date.- Establish and maintain a professional and supportive relationship with all clients. Show less

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  Carolina Renovation & Maintenance

  Feb 2019 - Jan 2022

  - Day to day problem solving in the field or in the office.- Establish and maintain relationships with sub-contractors.- Order and schedule the purchase and delivery of materials and abide by any delivery guidelines that may be in place.- Schedule and confirm all trades on site. Confirm trade will be on-site the day before, the morning of and confirm that the trade has been on-site before the end of the day. Confirmations take place every day that the trade is at a site. - Lead project performance and project profitability. - Manage the in-field and administrative aspects of projects such as design review, material coordination, estimating, proposal preparation, scheduling, quality control, reports, billing and sub-contractor invoice approval, manufacturer warranties and safety.- Establish and maintain a professional and supportive relationship with clients throughout the duration of a project.- Work with architectural firms to finalize client blueprints or work with client provided architectural plans. Show less - Establish and maintain a relationship with the company's existing list of multi-family clients, ranging from community managers and service managers to regional managers.- Be the primary point of contact for the clients in my assigned region. - Receive, manage and close out maintenance calls.- Complete job walks, and inspections of the work being performed by the in-house crews or subcontractors to ensure quality standards are being achieved.- Keep all involved parties of a project updated daily with written reports and progression photos as well as any incident reports or causes for delay and an updated time line.- Assess and gather information for estimates for property damages ranging from the replacement of an apartment front door to a 6 unit water loss due to a broken pipe- Manage the in-field and administrative aspects of projects such as design review, material coordination, estimating, proposal preparation, scheduling, quality control, reports, billing and sub-contractor invoice approval, manufacturer warranties and safety.- Expedite the mobilization of emergency response crews for water losses or fire losses.- Experienced in managing variable aspects of commercial and multi-family projects. Show less

  • Assistant Project Manager

    Jul 2019 - Jan 2022

  • Operations Manager

    Jul 2019 - Aug 2021

  • Client Service Manager

    Feb 2019 - Jul 2019
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  Ruppert Landscape

  Aug 2022 - now

  Assistant Project Manager

  - Manage large or specialty construction projects including preparation with submittals, RFI’s, and change orders- Overseeing projects through the warranty period - Implementing projects while reporting weekly/monthly billing- Building relationships with architects, vendors, and clientele- Assist the Project Manager with monthly financial closeout- Negotiate price, terms, and schedule with vendors