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Firdaousse D.

Firdaousse D.

Technicienne Help Desk – Casablanca-

Followers of Firdaousse D.559 followers
location of Firdaousse D.Casablanca-Settat, Morocco

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  • Timeline

  • About me

    Chef de projet

  • Education

    • Faculté des Sciences et Techniques

      2007 -
      DEUSS en INGÉNIERIE DES SYSTÈMES ET RÉSEAUX INFORMATIQUES

    • La Faculté des Sciences et Techniques

      2001 -
      Maîtrise ès Sciences Techniques

  • Experience

    • Sitel

      May 2004 - Oct 2010
      Technicienne Help Desk – Casablanca-

    • Atos

      Feb 2011 - now

      • Chef de projet

        Jun 2017 - now

      • Change Manager

        Mar 2015 - May 2017

      • Process coordinator et Knowledge manger

        Jan 2014 - Feb 2015

      • Ingénieur système

        Feb 2011 - Dec 2013

  • Licenses & Certifications

    • Ingénieur DevOps

      IT-GOV
      Nov 2019

    • ITIL SOA

      EXIN
      Oct 2016

    • AWS Partner: Generative AI Essentials (Business)

      Amazon Web Services (AWS)
      May 2024
      View certificate certificate

    • AWS Partner: Generative AI Essentials (Business)

      Amazon Web Services (AWS)
      May 2024
      View certificate certificate

    • Prince II

      EXIN
      Jan 2015

    • ITIL fondation

      EXIN
      Dec 2014

    • Agile Scrum Coach

      EXIN
      Aug 2018

    • Certificats Microsoft : Windows XP & Windows 2003

      Microsoft
      Jan 2006