Rob Williams

Experience

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  Amazon UK

  Sept 2013 - Apr 2014

  ICQA

  Inventory Control Quality Assurance - checking of stock in their physical location matched that set virtually in the network. Weekly site audit of IRDR (Inventory Record Defect Rate) checking of how good/bad our site is performing against others of stock and its allocation and quantity.

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  Amazon UK

  Jun 2014 - Apr 2023

  IT Support Technician at Amazon UK

  Working within Amazon's IT as a support technician. Aiding with the problems that may arise with associates computer terminals, networking or server equipment and general checks to ensure equipment meets the needs and demands of the business.I am experienced in most server environments however as my job is to give 1st and 2nd line support. All 3rd line support is generally the jobs of the engineers which myself and the team give help to when needed.My primary focus is Linux. I've spent years to learn, work and administrate Linux machines of my own and others which gives me tangible knowledge when diagnosing issues that could prevent a non working environment for users. I can easily deploy a server in any environment and operating system. Show less

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  FRF Motors Swansea

  Jun 2023 - Aug 2023

  IT Support Technician

  IT support at FRF motors Swansea providing support to Vauxhall, Mazda, DS Automobiles and the The Car Warehouse at both Swansea and Bridgend site.

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  Amazon

  Aug 2023 - now

  Amanzon UK