Bipin Kulkarni

Bipin Kulkarni

Service Engineer

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location of Bipin KulkarniMumbai, Maharashtra, India

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  • Timeline

  • About me

    Passionate Entrepreneur & Customer Success VP | Telephony & Contact Center Solutions Expert with a Track Record of Success | Collaborator

  • Education

    • Vidyapeeth Highschool

      -
      SSC
    • Walchand College of Engineering

      1981 - 1984
      DIE
  • Experience

    • Marathe Engineering Industries - India

      Aug 1984 - Dec 1985
      Service Engineer
    • I I T Mumbai

      Aug 1986 - Dec 1990
      Superintendent

      Setting-up Electronics and Microprocessor Labs in the Physics Dept. complete from concept-design to execution.

    • Electronics Instrumentation Co.

      Jan 1992 - now
      Proprietor

      Sales, Service and Consultancy Services in Telecom, Electronic Security, Audio-Video Products. Overall 30+ years of Business Experience in all aspects - from starting phase to growth to exit..

    • Avani Telecom Pvt Ltd

      Jan 2000 - Mar 2010
      Director

      Sales and Service of Telecom products

    • Iconic Office Projects Pvt Ltd

      Dec 2008 - May 2019
      Director

      Providing technological infrastructure for business. Specialist in Call-Center Set-up.Franchisee of *astTECS range of Telecom products, viz., IP PBX, Call Center Dialer, IVR, GSM Gateway and Voice Logger.Distributors of Elcom Media Gateway and Introp Device integrating multi-frequency radio communication sets.Dealers of Bosch & Ahuja Audio Conferencing and PA Systems.

    • Haloocom

      Nov 2019 - Jun 2024
      Vice President of Customer Success

      Haloocom is creating products and deploying solutions in Unified Communications space offering premium features at affordable price for businesses across globe. These could be deployed in-cloud or in-prem with multiple trunk options. API based integrations with WA, SF, Leadsquare, Zoho, Slack and host of other applications has been successfully implemented. Stable products and stimulating work environment sets Haloocom apart from peers.As a part of Core team, I am actively involved in strategic planning, formulating action plan for Customer Success including assessment of customer needs, product adaptation & smooth deployment, creating feedback loop and testimonies, generating RoI for customer and renewals & retention etc throughout the product life cycle. My experience of working with channels is being utilised in expanding Partner Network across India. Show less

    • UC Studio

      Jul 2024 - now
      Founder

      UC Studio - creating a platform to connect Call Centers (duly audited) and Telecallers (duly certified) for running Inbound as well as Outbound processes (Omnichannel) for Start-ups & SMEs across India in any Indian language. Affordable and Expert, On-the-go and Flexible, Secured and Trustworthy, Fully Integrated Solution..

  • Licenses & Certifications