Luis Matos

Experience

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  Mpingi

  Nov 2007 - Mar 2009

  Sales Supervisor

  • Raised sales by creating a new lead generation system targeted at local Hispanic communities through business outreach and a commission compensation program that increased sales over 300% in a four-month period• Responsible for creating sales scripts, marketing materials, and incentive programs for participating partners and closing those clients who were undecided

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  ResultsCX

  May 2010 - May 2012

  Sales Supervisor

  • Supervised, trained, and maintained metrics for 30+ agents, monitoring performance and provided feedback to increase quality and sales• Developed a team of agents into a high-performance machine in average handle time, quality, and adherence to goals by creating a consistent training platform/common objectives • Helped to launch a new program for the client including representative and leadership training and process improvement and implementation.

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  Bright House Networks

  Jun 2012 - Sept 2017

  Inside Sales Representative

  •Employee of the Quarter for helping to develop processes and resources used within the organization• Communicate with new and existing customers to sell products/services using a top-down sales approach to maximize company value and revenue while expertly handling objections• Engaged with between 30 and 50 customers a day by phone, earning recognition as being in the top 10% of sales agents out of over 200• Ranked number one sales agent on my team for over 6 months based on a variety of metrics. Show less

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  Manor Professional Wrestling Dinner Theater

  Dec 2016 - Aug 2018

  Creative Director and Talent Relations

  Co-owner and operator of the nation’s only dinner wrestling show• Prospect for new talent, negotiate contracts, create storylines and booking accommodations• Changed the business model of the organization to increase profitability by cutting cost, introducing new revenue channels, and renegotiating terms with vendors • Create strategic partnerships to increase marketing opportunities and sponsorship revenue

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  Elite Staffing Partners, Inc

  Jan 2018 - Oct 2018

  Sales Manager

  Prospect for new businesses and provide a full suite of staffing services from screening, testing, comprehensive background checks, skill assessment and acting as a resource by offering education and business consultation. Full sales cycle position.• Prospect for new customers using a mix of cold calling, emails, office visits and social media to win business- engaged with between 20 and 40 customers a day• Responsible for lead generation and research, finding the ideal prospects and the proper tools for outreach- Increased billable hours for the client by 20% in a 3 month period• Successfully close sales by building strong relationships and guiding prospects through the sales process Show less

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  GEICO

  Nov 2018 - Jan 2024

  Inside Sales Representative III

  • Helped grow the company by 8% in 2019 by exceeding sales goals• Part of the number one sales team in the region in terms of closure• Ranked in the top 20% of sales agents in the region in my first 6 months with the company• Promoted three times within my first year with the organization and received my first promotion in the fastest possible time frame

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  Prehired

  Aug 2020 - Jan 2024

  Science-Based Sales®

  Researched and replicated sales systems from PreHIRED's Science-Based Sales® methodology.This system covers the following parts of the sales development process:- Prospection - to generate a high quantity and quality of sales leads.- Qualification - to endure alignment between buyer and seller.- Discovery - to dive deep into goals, challenges, and solutions.- Advisory - to uncover value/insight, create urgency, remove barriers, and close deals if there's a mutual fit between the buyer and seller. Science-Based Sales® messaging for calls, meetings/demo calls, social media, and emails.Trained on over 20+ tools including: CRMs, lead generation, sales automation, and productivity tools. Show less

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  Fortis Solutions Group

  Jan 2024 - now

  • Sales Development Representative

    Jan 2024 - now

  • Business Development Representative

    Jan 2024 - now