Cynthia Tanujaya

Experience

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  Three Williams

  Jun 2014 - Dec 2014

  Food and Beverage Assistant

  Responsible of:• Ingredients preparation for beverages.• Provision of excellent order service and delivery (average 15 customers per hour).• Outstanding customer service skills by ensuring fast response towards enquiries.

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  Crown Group Holdings Pty Limited

  Aug 2015 - Aug 2015

  Customer Service Officer

  Responsible of:• Professional client support towards the contract finalisation process.• Handling of clients’ complaints and enquiries regarding the contract finalization procedures.• Performing above and beyond expectations under pressure within a team of 20 people.

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  Ogilvy & Mather

  Dec 2015 - Feb 2016

  Account Executive Intern

  Responsible of:• Assistance to the Account Manager of The Coca Cola Company and Unilever Indonesia throughout the planning and delivery stages of the ongoing IMC activations and campaigns.• Review and monitoring of the brands' traditional and digital product campaigns.• Review and monitoring of the competitors' marketing promotional activities (e.g. TVC adaptations, billboard advertisements, brand launching events) and social media campaigns. • Identification of Key Opinion Leaders (KOLs), design illustrators, musicians and actors/actresses for TVC adaptations and social media campaign purposes.• Quality control checks for the brands' billboard advertisements along with the Creative team.• Monthly client reporting of customers' feedbacks and online traffic. Show less

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  Hudson Investment Group Ltd

  Mar 2016 - Jun 2016

  Strategic Marketing Intern

  Responsible of:• Ongoing Research and Analysis on the market and industry competitive behaviour.• Review and monitoring of the brand's online traffic.• Review and monitoring of the competitors’ competitive market activities. • Initiation and development of marketing communication strategies for the new product launch, using various social media platforms (e.g. Instagram, Facebook, Twitter, YouTube).• Initiation of strategic improvements for the company's future sales and growth.• Assistance to the team in ensuring an effective rebranding strategy was carefully executed. Show less

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  NetStripes

  Jan 2018 - Jul 2018

  Events Coordinator | Junior Digital Specialist

  - Coordinated 25 business seminars/workshops and 5 networking events in regional and metropolitan areas, from the planning stage through to the execution phase, encompassing venue bookings, attendee registrations, on-site coordination, and post-event management.- Fostered positive relationships with multiple stakeholders involved in the events, including governmental bodies, legal partners, and industry associations.- Developed digital marketing collaterals such as flyers, EDMs, and social media graphics for the events.- Promoted the events using social media platforms like Instagram and Facebook, as well as EDMs through ActiveCampaign. Show less

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  Living Edge

  Sept 2018 - Aug 2019

  Digital Marketing Coordinator

  - Administered the content of the company's e-commerce website via the WordPress CMS platform, including collaborating with the company's graphic designer to retouch website product images.- Generated comprehensive reports reviewing the company's digital marketing performance, utilizing various analytical tools such as Google Analytics and Survey Monkey in collaboration with a branding agency.- Collaborated closely with the Marketing team in coordinating and planning diverse marketing campaigns, primarily in offline events like architect/interior designer gatherings, design exhibitions, and warehouse sales.- Aided the Operations team in clearing ex-display products through website sales, incorporating Google Analytics analysis. Show less

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  Save The Date Studios

  Sept 2019 - Dec 2023

  Marketing Coordinator

  - Provided comprehensive assistance to clients regarding their wedding event inquiries and requirements, including coordinating contracts and arranging post-production output deliveries.- Designated as the primary point of contact for clients and all other stakeholders involved in the wedding event, including wedding organizers and venue managers. Represented the company during vendor technical meetings.- Coordinated and managed the company's branding initiatives in collaboration with a branding agency.- Developed region-specific marketing and public relations plans for the Jakarta branch, including social media campaigns, fairs and exhibitions. Show less

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  The Display Builders Australasia Pty Ltd

  Feb 2024 - Sept 2024

  Client Services Coordinator