Amrita Tiwari

Experience

• 

  Freelance

  Jun 2012 - Feb 2013

  Event Staff

  Registration Management:- Handle event registration processes, including online registration platforms and attendee databases.Attendee Support:- Provide support to attendees regarding registration inquiries, changes, and assistance with accessing event materials.Data Management:- Maintain accurate attendee records and manage data related to registrations, payments, and attendance.Technical Support:- Assist with technical aspects of event registration platforms and troubleshoot issues as needed.Communication:- Communicate effectively with attendees, providing information about event logistics, schedules, and any updates or changes.On-site Support:- Provide on-site support during events, including check-in assistance, distributing materials, and addressing attendee inquiries or concerns.Post-Event Follow-up:- Assist with post-event tasks such as sending surveys, compiling feedback, and updating attendee records. Show less

• 

  Redd Circle Film Company

  Apr 2013 - Jun 2013

  Trainee Client Servicing Executive

  Client Relationship Management:- Build and maintain strong relationships with clients, understanding their needs and objectives.Project Coordination:- Assist in contact between clients and internal teams, ensuring smooth communication and project execution.Campaign Management:- Oversee the development and implementation of advertising campaigns, ensuring they align with client goals and expectations.

• 

  Lemon News

  Mar 2014 - Apr 2015

  Assignment Desk

  News Gathering: - Coordinate with reporters, journalists, and field crews to identify, research, and prioritize news stories. This involves monitoring wires, social media, and other sources for breaking news and story leads.Story Assignment: - Decide which stories to pursue based on factors like relevance, audience interest, and journalistic value. Assign reporters to cover specific stories and provide them with necessary resources and guidance.Logistics Coordination: - Organize logistics for field assignments, including equipment, transportation, and access to locations. Ensure that reporters have everything they need to cover stories effectively.Deadline Management:- Keep track of deadlines for stories and assignments, ensuring that reporters submit their work on time. Coordinate with producers and editors to prioritize stories for broadcast or publication.Communication Hub: - Serve as a central point of contact for reporters, producers, editors, and other staff members. Facilitate communication and collaboration among team members to ensure smooth workflow.Breaking News Response: - During breaking news situations, you play a crucial role in quickly assessing the situation, deploying resources, and coordinating coverage efforts to provide timely and accurate information to viewers or readers. Show less

• 

  Aadhya Groups Pvt Ltd(Benelli)

  May 2015 - Jun 2016

  Showroom Coordinator

  Welcome and Guest Services: - Greet visitors courteously and professionally. - Provide exceptional hospitality to VIP guests.Guest Relations and Sales Support: - Assist guests with inquiries accurately. - Direct guests to appropriate sales executives.Showroom Presentation and Management: - Maintain clean and organized reception area. - Ensure professional appearance of reception staff.Communication and Administration: - Screen and direct incoming calls. - Maintain visitor log. - Address guest inquiries promptly and positively.Financial Management: - Review and approve vendor bills and expenses. - Manage event and petty cash expenses.Logistics and Operations: - Coordinate courier services. - Respond to staff requests via email and phone.Human Resources: - Maintain staff attendance records.Sales Support (Extended Absence): - Handle client interactions and maintain satisfaction in absence of sales executives.Delivery and Documentation: - Manage motorcycle deliveries and associated paperwork efficiently. Show less

• 

  CBRE India

  Jun 2016 - Jun 2022

  Front Office Executive

  Greeting Guests:- Welcoming guests as they arrive at the lobby sets a positive tone for their experience with the organization.Maintaining Cleanliness and Orderliness:- Regularly checking the cleanliness of the lobby and public areas ensures a pleasant environment for guests. Additionally, ensuring that lights are functioning properly and staff are presentable reflects positively on the organization.Guest Registration:- Registering each guest upon their arrival is essential for security and record-keeping purposes.Assisting with Guest Messages:- Helping to send and receive messages for guests contributes to efficient communication within the organization.Coordinating with Departments:- Liaising with other departments to ensure seamless front office operations involves effective communication and teamwork.Operating Front Office Computer Systems:- Proficiency in using front office computer systems is necessary for assisting both guests and front office attendants with various tasks.Handling Guest Inquiries and Complaints:- Addressing guest inquiries, complaints, and needs promptly and professionally is crucial for maintaining guest satisfaction.Managing Communication Channels:- Answering calls, checking emails, and redirecting them to the appropriate department or individual helps maintain effective communication within the organization.Operating Visitor Management System (VMS):- Managing visitor entry through a VMS ensures proper documentation and security for visitors entering the premises. Show less

• 

  Samara Capital

  May 2022 - Sept 2023

  Office Assistant

  Vendor Coordination/Management:- This involves liaising with various vendors such as suppliers, service providers, and contractors to ensure timely delivery of goods and services necessary for front office operations.Guest Services:- Addressing guest inquiries, handling complaints, and ensuring that guests' needs are promptly attended to contribute to a positive guest experience and reputation management.Supervision of Housekeeping & Maintenance Activities:- Overseeing housekeeping and maintenance tasks in the reception area ensures a clean, safe, and welcoming environment for guests and staff.Staff Management: - Ensuring that front office staff present themselves professionally and adhere to company standards of appearance and behavior is essential for maintaining a positive image.Organizing Office Events/Parties:- Planning and executing office events and parties foster team morale and a sense of community among staff.Travel Planning for Management Staff:- Managing travel arrangements for management personnel, including bookings, accommodations, and itineraries, ensures smooth business trips.Accounting and Managing Office Supplies:- Keeping track of office expenses related to supplies and managing inventory ensures that essential items are always available when needed.Event Management: Beyond office events, coordinating larger events such as conferences or client meetings may also fall under the responsibility of the front office manager. Show less