Muhammad Hardi Sumantri

Experience

• 

  PT. Gramedia Asri Media (Kompas Gramedia Group)

  Jan 2012 - Nov 2014

  Store Associate/Sales

  • Serving customers to provide assistance with the desired product.• Maintain good relationship with customers.• Showing new books and returning old and undersold books

• 

  Sekolah Relawan

  Jan 2018 - Mar 2019

  Event & Training Management

  • Designed concept ideas and plan events• Developed communicated and kept track of time per month with priorities for each project handled• Organized 3 events or regular training per month• Managed, organize, and motivate or direct the entire event organizing team• Responsibled for budgeting an event for the continuity and success of an eventAchievement: contributed to the success of the Volunteer Fun Camp

• 

  Rosepetal Weddings

  Jun 2018 - now

  Wedding Crew

  Service & CoordinationCoordinated with vendor documentation such as determining the point of taking pictures and videos, preparing properties needed by the vendor documentation, adjusting the position of guests when they will be photographed by the vendor documentation. Work together and coordinate with other divisions.

• 

  Ruangguru.com

  Jun 2019 - Sept 2019

  Educational Consultant

  • Providing consultation and solutions for students with problems is a learning process• Presenting the Ruangguru App to students, parents, teachers and visiting schools• Work closely with clients to solve existing problems and follow up on 50-60 student records a day from leads generated• Analyzing the data obtained to find out potential customers who want to subscribe to the Ruangguru Application• to complaints experienced by Ruangguru Application users such as payment processes, homework etc Lihat lebih sedikit

• 

  Mitra10

  Jan 2021 - Jan 2023

  Online Shopping Staff/Ecommarce Staff

  • Conducting an analysis of creating online sales campaigns as well as uploading images and changing prices at Tokopedia Mitra10 Percetakan Negara and Mitra10.com• Create content to increase brand awareness and coverage for online (instagram, tiktok) and offline sales• Responsible for the online sales process at Mitra10 omni channel (website, marketplace, chat commerce) until the goods are received by the customer• Creating 3 event per week to increase visitors at Mitra10 Percetakan Negara• Create content then post on Google My Business 1 day 1 image content and TikTok for video content• Responsible to replay messages from customers via Whatsapp or Yellow Message in less than 5 minutes and handling complaintAchievement: contributed to an increase in online sales by an average of 88%, above 85 for KPIs Lihat lebih sedikit

• 

  STORE2GO

  Jan 2023 - now

  Store Operation Marketplace