Deepak Kumar Rout

Experience

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  Infosys

  Jun 2016 - Aug 2023

  ◼ Led the development of B2B SaaS Accounts Receivables (AR) and Accounts Payables (AP) applications, integrating both web and mobile platforms, boosting annual revenue by £1.6 million, profits by 20% and product adoption by 30% in the first year.◼ Directed stakeholder workshops to outline omnichannel customer journeys and gather requirements, integrating web and mobile touchpoints, shaping the product vision and roadmap, ensuring alignment with business objectives to maximise value.◼ Transformed the product vision into actionable backlog items - Epics, Features and User Stories - while prioritising the MVP with C-suite, clients and development teams, achieving a 25% increase in customer satisfaction through iterative feedback.◼ Managed the SaaS product lifecycle, including mobile app updates and feature rollouts, from ideation to release, using JIRA, Miro, and Confluence for backlog refinement and sprint planning, resulting in a 15% reduction in AR/AP processing times.◼ Orchestrated cross-functional collaboration across five global teams and key external vendors, streamlining processes and driving product development initiatives, resulting in a 20% increase in operational efficiency. ◼ Facilitated sprint review meetings and directed sprint retrospectives to identify areas for improvement, gather stakeholder inputs, and ensure alignment with project goals, resulting in continuous process improvements. ◼ Championed the team’s transition from Waterfall to Agile, improving delivery speed by 35% while coaching over 100 team members in Agile, Scrum, SAFe, Kanban and Design Thinking, to enhance collaboration and proficiency across global teams. ◼ Achieved the prestigious 𝐈𝐧𝐟𝐨𝐬𝐲𝐬 𝐈𝐑𝐈𝐒𝐄 𝐄𝐮𝐫𝐞𝐤𝐚 𝐀𝐰𝐚𝐫𝐝 for delivering the highest number of quality project deliverables within the Delivery Unit, showcasing exemplary leadership and project execution skills. Show less ◼ Led the development of the CRM-to-Finance integration tool for American Express, enhancing financial reporting and ensuring compliance with global standards, while executing 12 product releases that generated over £2.5 million in revenue.◼ Spearheaded cross-functional collaboration with the architecture team to develop a comprehensive technology roadmap and facilitated sprint planning and daily stand-ups, enabling proactive risk identification and mitigation.◼ Collaborated with departmental decision-makers to implement cost-effective technology solutions and address technical debt, employing Lean and Agile principles, achieving approximately £80k in savings and enhanced system performance.◼ Engineered automation and customisation of critical MS Dynamics 365 CRM modules, integrating them with the client’s performance metrics tools within the enterprise data architecture framework, significantly reducing processing time.◼ Leveraged data-driven decision-making by obtaining business insights within the CRM pipeline through the creation of advanced business analytics reports using Power BI, contributing to a 20% reduction in response time for critical inquiries.◼ Presented with the esteemed 𝐈𝐧𝐟𝐨𝐬𝐲𝐬 𝐈𝐍𝐒𝐓𝐀 𝐀𝐰𝐚𝐫𝐝 for exceptional performance. Show less ◼ Played a key role in the design and delivery of Azure-based credit utilisation applications, resulting in a 30% improvement in user experience and a 20% enhancement in operational efficiency.◼ Refactored C# code and optimised RESTful and SOAP API integrations using .NET best practices, JSON data formatting, and deployed the enhanced services on Azure, resulting in a 30% improvement in system efficiency.◼ Implemented rigorous User Acceptance Testing (UAT), Unit Testing and debugging procedures in MVC applications, eliminating 25% of bugs and ensuring higher code robustness and maintainability.◼ Optimised backend performance by 20% through SQL query refinement and database schema design, dramatically speeding up data retrieval and reducing server load. Show less

  • Product Owner

    Mar 2020 - Aug 2023

  • Scrum Master

    May 2018 - Feb 2020

  • System Engineer

    Jun 2016 - Apr 2018
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  ELMYT

  Mar 2020 - Jul 2023

  Co-Founder

  Co-founded a start-up business aimed at addressing the dearth of qualified educators in government-funded English medium schools in rural areas of Odisha, India.◼ Established and managed coaching centers in proximity to 23 schools, introducing a flexible and cost-effective fee structure, increasing student enrollment by 50% within the first year.◼ Engaged in negotiations with local government authorities to garner support and promote the initiative, resulting in 1500 enrollments and securing partnerships that increased resource accessibility by 40%. Show less

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  Blackmont Consulting Manchester Branch

  Jan 2024 - Dec 2024

  Senior Information Technology Business Analyst

  ◼ Devised a comprehensive digital strategy for a jewellery enterprise's UAE market entry, boosting website traffic by 40% and improving conversion rates by 20% through website localisation and user experience enhancements.◼ Directed the development of a mobile-responsive e-commerce platform for the UAE market, achieving a 50% increase in user engagement and 20% revenue growth in six months through UX improvements aligned with local preferences.◼ Led the end-to-end selection, implementation, and optimisation of the platform, ensuring seamless integration with UAE-specific payment gateways and compliance with local regulations, resulting in a 50% reduction in payment processing errors. Show less

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  Pedagogue AI

  Apr 2024 - May 2024

  MBA Consultant - Product Strategy

  ◼ Conceptualised and implemented the Apex Training Evaluation Framework (ATEF) to assess the effectiveness of AI training programs, demonstrating clear, measurable business outcomes and securing increased executive buy-in.◼ Collaborated with cross-functional teams to align AI training initiatives with organizational strategic goals, ensuring coherence and maximizing the impact of technology adoption.◼ Conducted comprehensive business analyses to identify technology gaps and opportunities, providing strategic advice on technology integration and driving informed decision-making among the C-Suite through data-driven insights. Show less

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  Datavant

  Jul 2024 - Dec 2024

  MBA Summer Intern - Product Management

  ◼ Conducted market research on European health data, identifying key stakeholders to refine the product backlog and align the roadmap with strategic market needs.◼ Analysed market dynamics and stakeholder feedback within Agile frameworks, prioritising user stories to drive iterative product enhancements in line with business goals.◼ Assessed product-market fit for Datavant’s solutions across UK and European markets, using insights to refine epics and user stories, enhancing client engagement and value delivery.◼ Investigated health data sources and regulatory requirements, integrating findings into product features and sprint planning to ensure compliance and robust privacy protection. Show less